chambre d’hôtes de Açores, Portugal

The check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!). ++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra. -- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.

I was a little disappointed that this is not, in fact, a hotel. I think I might have been the only person staying there, I didn't see anyone else except for about 2 seconds in the breakfast room. The only contact I had was by email, and all the instructions were only sent the morning I was traveling, so I didn't receive them until I got to Pico. The room was comfortable enough and very clean. But lots of things are dated. The internet was non-existent. The air conditioner and bathroom fan were both ancient and made a lot of noise. The breakfast was only meh, but the view from the breakfast room was lovely. The location is good, close to town and in a quiet area. I didn't spend much time at the hotel and it was too cold for a swim, but I imagine that would be great when the weather is warmer as the pool also has an amazing view. It's worth it for the price.

The Charming Hotel is a beautifully preserved historic building with a warm, inviting atmosphere. The rooms are comfortable and well-equipped with most of the amenities you’d expect, including a glass bottle of water that is refilled daily. Complimentary coffee is available throughout the day on the ground floor. The staff were exceptionally accommodating—I made use of the luggage storage and was even able to return after checkout to enjoy a coffee and relax on the patio before my departure. Breakfast was well-prepared and a lovely start to the day. One thing to note: access to rooms is only by stairs, so guests with heavy luggage should keep this in mind. Overall, this hotel offers a wonderful experience in a fantastic location. I would gladly stay here again.

You will stay in the Azores highest building top level, with an amazing view. But it has a super small rooms. Is like it was a flat with 3 bedrooms, and they are renting separately with common places. Is somehow clean, good ideas, but in some parts the wall is just falling off. Good for one night sleep over

Para el precio mal. El desayuno siempre lo mismo, poca variedad de embutidos y de fruta. La hab de minusvalidos que es la que nos dieron sin serlo, muy mal situada, planta baja con la ventana a la calle( no se puede abrir por el ruido ect), huele fatal,está justo en la cocina-comedor y al lado de la puerta de entrada por lo que hay ruido cada vez que entra alguien, cuando utilizan la cocina, parece que los tengas dentro de la habitación. Las habitaciones son bonitas pero para nada con vistas. Suerte del personal que compensa un poco estas deficiencies.

En général, c'est un bon endroit où séjourner. Il offre une bonne propreté, des équipements raisonnables et le personnel est sympathique et serviable. Je suis allé dans cet hébergement à d'autres reprises et je l'ai vraiment aimé, cependant, dans cette réservation particulière, il y avait certaines choses qui ne se sont pas très bien passées, à savoir qu'il n'y avait pas de serviettes de bain disponibles nulle part dans l'appartement et que la douche ne fonctionnait pas. ça ne marche pas correctement. À ce moment-là, je ne les ai pas informés de ce qui s'était passé et je n'ai pas demandé de serviettes ni de réparation de douche, simplement parce que je suis arrivé tard à l'hébergement et que je n'y suis resté qu'une nuit. Je pense que le problème vient de cet appartement spécifique ou quelque chose de similaire, parce que je suis allé chez d'autres et tout allait bien, mais ils devraient en tenir compte car tous les appartements sont également en bon état.

Grand hôtel au cœur de la ville! Beau service, propre et amiable. Vous recommanderez certainement cet hôtel à tout le monde pour aller à Sao Miguel! Merci beaucoup pour faire notre séjour étonnant!

Il est très confortable et confortable, et vous avez une chambre à coucher avec un accès gratuit.

Quite ok House owner contact me few hours before for any assistance or difficulty in finding the place. The only point that is not up to expectation is washroom is shared.