Auberges de jeunesse de Salzbourg (état), Autriche

We love our stay. Location: very convenient, walking distance to popular landmarks, right next to the river with a lovely walking path. You can park your car for free during weekend, hotel staff can show you paid parking lots during weekdays Room and facilities: Room is nice and cozy with welcome drink and juice in the minibar. There is a common kitchen area with bridges and dishes where you can cook and even a share your food to others in case you cannot finish. Washing machine is available as well at the basement, you need to pay 5 Euro for the coin and detergent which is okay. I love there backyard garden where they plant lot of trees, flowers and veggies. Staff: very attentive and helpful. Always greet you with smiles, apples and candies at the reception is a special touch. They have luggage store as well in case you check in early. Love this hotel ❤️

Location is close to the train station just within 5 minutes walking distant. There is a daily open supermarket. That's perfect. The room looked claen but I was bitten by something to be suspected as bed bugs at night. We bought Salzburg card at reception at rate lower than websites. However staff is not very helpful. They did not tell us that you can get a free Guest Mobility Ticket during our stay. You need to ask. Also, we tried to scan QR code in the room to request room cleaning service but it requested us to sign in the apps. I asked the staff I failed to sign up the apps and the staff just asked me to go to the reception again in the next morning to request the cleaning and she was not willing to promote their company's apps. Also, during our stay, seems like there were school activities and many kids stayed there. They played and layed on the corridor outside our room door at night even after 9 p.m. The kids were polite and let us way go inside but the door doesn't seem to be very well soundproofed. We can still heard their voice.