Aimez-le. Le personnel du restaurant et le contrôle du personnel sont magnifiques. Le hall sent bon. La chambre est grande. Nous l'aimons. La vue est tout simplement étonnante. Le dîner à la nuit au restaurant vaut la peine
I booked a superior room and the hotel staff offered me a free upgrade to a deluxe room for more comfort. Of course, I was very happy with the offer. When I entered the room, there was no welcome cake that I ordered (even though all 4-star hotels always provide it for free). And... the bed was not suitable. I ordered a queen, but what I got was a twin bed combined into one. The staff was not honest with me whether the queen bed was full or not. For breakfast, it was less variety for a 4-star hotel. only 1 kind of juice, there's no sausage/potatoes
Tout le personnel est très gentil, utile et gentil. Je me suis senti vraiment bienvenue, et j'ai eu un très bon temps ici. Les chambres étaient très bonnes et bien entretenues. Tous les aliments et services étaient exceptionnels.
The location is good. Staff are friendly and supportive. The room needs more power plugs as the current travellers usually have many electric devices. The breakfast is ok, but it will be better if more fresh salad is provided.
Great room & ambience, very closed to shop centre in Karawang, just walk in. We are 4, booked 2(two) bedrooms with connection door, for 2(two) nights, between Jan 12-14, 2026.
The front officer was helping to find the rooms & he gave us the best city view. Thanks for that.
Unfortunately, they provided stains towels (& tears edges) at the bathroom. Also the makeup room service was coming in, without notice/signed hanging on the door, knocked the door & tried to get inside when I was in bathroom. Need to decline them until I finished taking a shower. They changed the bedsheets also with stains on blanket covers & (again) stains towels. It smells clean, so we just used it. Also, the shower drains were not working well, reported to the hospitality cleaner.
They were also pretty good cleaning the room overall, it just the amenities, also the bedsheets needs to be upgraded - not really nice to see for 4stars hotel.
The restaurant was OK, my husband spent 400K IDR for 2 portions of meals (soto & rice), drinks, & snacks/camilan. And I don’t understand , why they provided us 3(three) cups for toothbrushes, instead of 4. Never mind, it’s only my son using it. They just need to respect a little bit more for their guests with a proper amenities, which didn’t reflect the hotel values.
Good staff service; good counter attitude! And the room fee is reasonable! Good hotel!
Excellent
304 évaluations
9,1/10
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26 $
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8.4/10
Très bien
IInvitéGreat room & ambience, very closed to shop centre in Karawang, just walk in. We are 4, booked 2(two) bedrooms with connection door, for 2(two) nights, between Jan 12-14, 2026.
The front officer was helping to find the rooms & he gave us the best city view. Thanks for that.
Unfortunately, they provided stains towels (& tears edges) at the bathroom. Also the makeup room service was coming in, without notice/signed hanging on the door, knocked the door & tried to get inside when I was in bathroom. Need to decline them until I finished taking a shower. They changed the bedsheets also with stains on blanket covers & (again) stains towels. It smells clean, so we just used it. Also, the shower drains were not working well, reported to the hospitality cleaner.
They were also pretty good cleaning the room overall, it just the amenities, also the bedsheets needs to be upgraded - not really nice to see for 4stars hotel.
The restaurant was OK, my husband spent 400K IDR for 2 portions of meals (soto & rice), drinks, & snacks/camilan. And I don’t understand , why they provided us 3(three) cups for toothbrushes, instead of 4. Never mind, it’s only my son using it. They just need to respect a little bit more for their guests with a proper amenities, which didn’t reflect the hotel values.
AAndrias AAimez-le. Le personnel du restaurant et le contrôle du personnel sont magnifiques. Le hall sent bon. La chambre est grande. Nous l'aimons. La vue est tout simplement étonnante. Le dîner à la nuit au restaurant vaut la peine
UUtilisateur anonymeI booked a superior room and the hotel staff offered me a free upgrade to a deluxe room for more comfort. Of course, I was very happy with the offer. When I entered the room, there was no welcome cake that I ordered (even though all 4-star hotels always provide it for free). And... the bed was not suitable. I ordered a queen, but what I got was a twin bed combined into one. The staff was not honest with me whether the queen bed was full or not. For breakfast, it was less variety for a 4-star hotel. only 1 kind of juice, there's no sausage/potatoes
UUtilisateur anonymeIl est très amusant, mais pour la madrasse,il est un peu inconfortable d'utiliser,,,les murs de cuisinière sont déjà inusables,,,il faut également procéder à des inspections et à la rénovation des installations de la chambre,,,,mais, dans l'ensemble, il est très amusant.
AarianawienIt was an amazing experience staying at the loft...the bedsheets was sparkling clean...towel were still in white colour even some other hotels still used even it had already turned into greyish...
The view from our room.. is amazing...we can see the whole town
LLisdaLe nouveau hôtel de Garut est bon, pas le meilleur, mais pas le mauvais.
La chambre est très confortable et vous trouverez des chambres confortables.
La chambre elle-même est nouvelle, mais la qualité de la construction n'est pas bonne. La tête est brise sur certaines parties, et vous pouvez entendre une personne sur vous marcher la nuit. Les chambres sont bonnes. Mais pourquoi seulement 1 sachet de café ? cette chambre est pour 2 personnes --
La piscine et le bateau chaud sont si bons que la plupart des hôtels à proximité de Cipanas Garut.
Le service de l'hôtel est un service de qualité, mais il est très bon de se rendre à l'hôtel.
EElsaDLThe place emulates a village built on water. It was fun. The pool was good and big. The fishing experience was fun, even though we did not manage to get any fish. But the attendant was very attentive and helped us to catch some. Everyone gets grilled or fried fish. Nobody mentioned this in the review column. This was a very nice touch to our stay. I really love this hotel. Will come back if we visit Garut.