Hôtels avec sources thermales de Préfecture de Niigata, Japon

The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.

Hôtel Osado Seaview Onsen Situé sur un promontoire au sud-ouest de l'île de Sado, cet hôtel offre un grand parking et une vue imprenable, notamment sur les couchers de soleil et la mer du Japon. Le personnel est accueillant et fournit des informations détaillées. De nombreux services peuvent être réservés à l'avance. Un verre de bienvenue est servi dans le hall de 15h à 18h. Un spectacle culturel local a lieu à 19h15 et une navette gratuite pour le site de Sado Kinzan, où se déroule le spectacle son et lumière, est disponible à 20h ou 21h30. Une collation de fin de soirée (sushis Inari) est offerte à 22h. Ces différents services peuvent être utilisés ou réservés dans le hall. J'ai séjourné dans une chambre tatami. Bien qu'elle ne dispose pas de salle de bain privée, la chambre était très spacieuse et pourrait accueillir jusqu'à six personnes. Certains équipements semblaient un peu vieillots, mais le souci du détail était évident : étiquettes nominatives sur les chaussons, bouilloire moderne pour le thé et les boissons, et plusieurs ports USB pour les rallonges et le chargement des appareils – des attentions très appréciables. Les matelas sont installés le soir et semblaient assez vieux. Certaines couettes avaient une légère odeur de renfermé, et seul un type d'oreiller était ferme et plutôt plat. La climatisation de la chambre était un peu difficile à régler ; il faisait parfois trop chaud, parfois trop froid. J'ai dû me lever la nuit pour la régler. Je recommande de moderniser le système de climatisation. L'onsen public (source thermale) se trouve au premier étage. Il n'y avait pas foule vers 18 h ou 19 h le week-end, ni vers 21 h. Il comprend un bassin onsen semi-extérieur, un sauna et un bain d'eau chaude. Les serviettes sont fournies, vous n'avez donc pas besoin d'apporter les vôtres. Il y a également un grand choix de shampoings, et les lotions et produits de toilette fournis sont de très bonne qualité 👍🏻. Le petit-déjeuner est très varié, avec de nombreux produits locaux (lait de Sado 🥛, sériole frite de Sado, etc.). Je recommande vivement le donburi aux fruits de mer 🍱, qui vous permet de choisir librement entre saumon, thon, crevettes et autres fruits de mer – c'est un délice ! Le personnel du restaurant est également très sympathique.

In general I like this hot spring hotel which was built on the venue containing 16 houses dated back to the 17th century. The hotel itself, its garden and room all look not bad. However the AC at the boutique shop was broken yesterday and it was super hot to shop there. Not sure if it’s repaired today. An opened brush bag without toothpaste was kept in the bathroom- they expected me to use or what? The service and food can both be better - but do not take it wrong - they are already good - it’s just I have a very high standard in particular when we talk about foods. I like the two free liquor - one sale the other plum wine- provided every evening 17:00-19:30 though. :) The Hotel can organise many experiencing and traveling activities and you need to book online ahead. Free shuttle service between the hotel and ECHIGO YUZAWA STATION is provided and you also need to book in advance - very generous gesture.

I’m giving my honest opinion. This is my first unsatisfied review for a hotel room. I was very disappointed by the room for the price I paid. I paid more for this room than what I paid for luxury upscaled room near Tokyo Disney. The photos online were very deceiving. When I entered my room, it was gross, i cringed, and my toes curled. I didn’t want to put my belongings down. The carpet was old and disgusting. The pull out couch bed was gross. There were stains on the couch back rest and the mattress. The sheet for the mattress was too small it didn’t cover the stained mattress. The beds were hard and didn’t feel clean. The shower curtain had a bad odor. The room was very dated. Since this hotel is pretty secluded and other hotels were booked we had to make do. I’m glad we only stayed one night. On a better note, the staff were very friendly and service was great. Location for skiing was amazing, and the free shuttle bus was fabulous. Naeba Prince Hotel really need to do better with their rooms. I was looking forward to bringing my entire family of 14 to stay a few nights next year, but after seeing the rooms, I will not stay here again unless they renovate their rooms which are in dire need of upgrades.

Le centre de l'hôtel est très bienvenu, avec un matcha et un snack complimentaires. A l'entrée, il y a même un joli jeu de Gachapon dans lequel vous pourriez gagner l'un de leurs produits Niigata/Yuzawa spécial! La chambre était propre et spacieuse avec un lit confortable futon. Les bains publics étaient si gentils et bien entretenus. Si vous n'avez pas réservé leur petit déjeuner/séjour spécial, vous pouvez toujours dire avec 2 jours d'ordre avancé sur le bureau frontal. Absolument rester ici encore si jamais dans la zone 🫶🏼

My wife and I visited this onsen resort in 2023 and we loved it. My wife especially likes the many onsens they have. We have always wanted to come here again and finally did after 3 years. Like three years ago, the room and facilities are very clean and well maintained everything just as they were. One thing did change and we are quite upset about it, is that the staff is not as enthusiastic as they were (there are some familiar faces, many new ones). I still recommend this place to everyone, Futaba is still the best compared to the other two onsen resorts we’ve visited in between. Hope they can figure out some way to motivate the staff and offer a better experience to guests.

Nous ne pouvons pas porter nos propres chaussures une fois que nous entrerons dans le hall. Il est très inconfortable de marcher aux pieds de bar dans les restaurants, peu importe combien ils gardent les sols propres, il y aura des décharges alimentaires et des surfaces oléagineuses. Le petit déjeuner et le dîner sont excellents, il suffit de plus de variété pour les invités qui séjournent plus de 3 jours.

Nous avons passé un séjour exceptionnel au NASPA New Otani ! Cet hôtel est un excellent choix si vous visitez Yuzawa, surtout pour une escapade hivernale ! Le personnel était incroyablement chaleureux, accueillant et attentionné tout au long de notre séjour, nous faisant sentir comme chez nous, de notre arrivée à notre départ. Notre chambre était spacieuse, propre et confortable : parfaite pour se détendre après une journée de ski. L’emplacement est idéal pour les amateurs de sports d’hiver, avec un accès direct aux pistes et un service de navette pratique jusqu’à la gare d’Echigo-Yuzawa, ce qui a facilité nos déplacements même par temps de neige. L’onsen et les bains étaient relaxants et exactement ce dont nous avions besoin après une journée passée en plein air. Le petit-déjeuner et le dîner buffets étaient variés et délicieux, avec des options pour tous les goûts. Bien que l’hôtel soit un peu excentré, la navette gratuite nous a permis d’explorer facilement les environs. En résumé, ce fut un parfait mélange de confort, de commodité et d’un service exceptionnel : nous le recommandons vivement !

It is a hotel with history. The maintenance and service is good. Breakfast and dinner buffet are good too. The pick up service from the station can be arranged immediately upon arrival, highly appreciated. The outdoor hot spring is good.

The best stay ever with exceptional service and super gorgeous room + private onsen. We enjoyed a complimentary welcome drink and dessert before they showed us to our room. The loft style japanese room was stunning, decorated with tasteful details. The best part was of course the onsen, we could watch snow as we enjoyed the soak. There was also a massage chair in the room haha. The breakfast that we added on was really delicious too. The hotel provides pick up service to and fro train stations nearby, make sure to check with them prior to your arrival. Something that warms our hearts is their quality service, e.g. they would warm our shoes before we head out as it was snowing outside etc. Location wise, it's very near to Gala Yuzawa station. However, I think most restaurants are closer to Echigo Yuzawa station. So we would take a short walk there every night for dinner instead.