Hôtels avec sources thermales de Préfecture de Niigata, Japon

The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.

Nous tenons à vous exprimer notre profonde gratitude pour votre gentillesse et votre soutien exceptionnels. Hier, nous avons malheureusement été victimes d'un accident de voiture. L'hôtel a fait preuve d'une grande compréhension et nous a aimablement permis de reporter notre séjour. Nous avons été très touchés par votre flexibilité et votre prévenance. Aujourd'hui, nous avons eu un autre accident en montagne. Durant cette période difficile, une employée a été d'un soutien et d'une gentillesse incroyables. Elle nous a aidés à communiquer et à traduire avec la police, nous permettant ainsi d'expliquer clairement la situation et de recevoir de l'aide. Son aide a été précieuse pour notre sauvetage. De plus, le directeur et le personnel de l'hôtel nous ont généreusement conduits du commissariat à l'hôtel et nous ont aidés dans les démarches administratives. Leur patience, leur compassion et leur dévouement, bien au-delà de leurs obligations, nous ont été d'un grand réconfort. Nous vous sommes infiniment reconnaissants pour votre attention et votre soutien. Ce fut un véritable privilège de séjourner à l'hôtel Oosado, et nous n'oublierons jamais votre gentillesse.

The hotel is atmosphere with a nice blend of the old and new. It is located not too far from Uonuma no Sato and have a complimentary shuttle service to and fro Hatago Isen opposite Echigo Yuzawa Station. The room is big and there is nice heated table area. The bathroom is nice but as with traditional lodgings such as this, it can be pretty cold especially at the bathroom area in winter. Dinner was served in a bento format at our room. I was a little disappointed that it is a not a proper sit-down meal at the main dining area instead. The bento includes two generously sized onigiri, appetizers, and four main items including a meat patty, grilled fish and braised wagyu. The onsen bath is also quite nice and loved the bath with the snowy landscaped garden. Service is generally good and there are snacks and drinks available at the lounge for guests. In the evening, there is also sake and umeshu available for guests.

I’m giving my honest opinion. This is my first unsatisfied review for a hotel room. I was very disappointed by the room for the price I paid. I paid more for this room than what I paid for luxury upscaled room near Tokyo Disney. The photos online were very deceiving. When I entered my room, it was gross, i cringed, and my toes curled. I didn’t want to put my belongings down. The carpet was old and disgusting. The pull out couch bed was gross. There were stains on the couch back rest and the mattress. The sheet for the mattress was too small it didn’t cover the stained mattress. The beds were hard and didn’t feel clean. The shower curtain had a bad odor. The room was very dated. Since this hotel is pretty secluded and other hotels were booked we had to make do. I’m glad we only stayed one night. On a better note, the staff were very friendly and service was great. Location for skiing was amazing, and the free shuttle bus was fabulous. Naeba Prince Hotel really need to do better with their rooms. I was looking forward to bringing my entire family of 14 to stay a few nights next year, but after seeing the rooms, I will not stay here again unless they renovate their rooms which are in dire need of upgrades.

Les chambres sont très confortables et confortables, les chambres sont très confortables et confortables. Le parking est situé juste à l'extérieur de l'hôtel. Les restaurants et la location de ustensiles de neige sont disponibles en bas de la route.

My wife and I visited this onsen resort in 2023 and we loved it. My wife especially likes the many onsens they have. We have always wanted to come here again and finally did after 3 years. Like three years ago, the room and facilities are very clean and well maintained everything just as they were. One thing did change and we are quite upset about it, is that the staff is not as enthusiastic as they were (there are some familiar faces, many new ones). I still recommend this place to everyone, Futaba is still the best compared to the other two onsen resorts we’ve visited in between. Hope they can figure out some way to motivate the staff and offer a better experience to guests.

Stayed here during a ski trip to Yuzawa in March and had a great experience overall. The location was convenient, around a 6–7 minute walk from the JR station west exit. We booked the package with breakfast and dinner included, and really enjoyed the meals, the menu was different every night which was a nice touch. The room was also very spacious for 2 people. The staff were friendly and helpful. The private onsen in the room was a bit smaller than expected, but the private onsens on the 6th floor were very nice and relaxing. Overall, a comfortable and enjoyable stay. Would stay again for another ski trip :)

Nous avons passé un séjour exceptionnel au NASPA New Otani ! Cet hôtel est un excellent choix si vous visitez Yuzawa, surtout pour une escapade hivernale ! Le personnel était incroyablement chaleureux, accueillant et attentionné tout au long de notre séjour, nous faisant sentir comme chez nous, de notre arrivée à notre départ. Notre chambre était spacieuse, propre et confortable : parfaite pour se détendre après une journée de ski. L’emplacement est idéal pour les amateurs de sports d’hiver, avec un accès direct aux pistes et un service de navette pratique jusqu’à la gare d’Echigo-Yuzawa, ce qui a facilité nos déplacements même par temps de neige. L’onsen et les bains étaient relaxants et exactement ce dont nous avions besoin après une journée passée en plein air. Le petit-déjeuner et le dîner buffets étaient variés et délicieux, avec des options pour tous les goûts. Bien que l’hôtel soit un peu excentré, la navette gratuite nous a permis d’explorer facilement les environs. En résumé, ce fut un parfait mélange de confort, de commodité et d’un service exceptionnel : nous le recommandons vivement !

7.7-7.8 J'aurais dû rester la première nuit. Vous êtes sorti et vous êtes touché par la conduite de l'hôtel (il faut les contacter) . Trois personnes ont pris trois petits-déjeuners le premier jour. 7.8-7.9 Le lendemain, 700 ont été convertis en cinq personnes et cinq petits-déjeuners dans cette chambre, c'est qui vous a remplacé par le jeu de jeu. Ils diffèrent aussi de la réception, pourquoi vous voulez servir la chambre de mes cinq personnes pour le petit déjeuner ? Cet hôtel est très difficile à travers les bus et les marches. Après avoir séjourné, ils recommandent un restaurant crédible. Ils doivent réserver leur propre dîner à l'avance, plus de 8000 personnes, la quantité n'est pas assez grande, le goût est bon. La chambre est en ordre. La chambre de la nuit suivante nous a donné une déviation de vue, c'est un terrain de packaging. Contactez le train de conduire.

L'hôtel est très ancienne, mais la situation est confortable, le magasin de location en dehors de l'hôtel est très recommandé, ils étaient gentils et nous disposaient de voyage gratuit pour le ski.