We had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at ******.
I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am .
We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.
- Invité
Situé au pied de la Citadelle, l'hôtel dispose d'un parking gratuit. Nous avons réservé une chambre King avec baignoire incluse. Malheureusement, la pression de l'eau dans la salle de bain était insuffisante, ce qui entraînait un débit limité rendant l'expérience de la douche inconfortable. Sinon la chambre est spacieuse, avec machine à café et capsules de café gratuites, les services d'enregistrement et de départ sont efficaces. Un bon hôtel d'étape, je le recommande.
- 宋爱萍
