Booked a suite for 4 nights to attend a show at p and j live. So we arrived and walked in to which were greeted with a key on a table with a letter stating how they don’t make the rooms up everyday, this rang alarm bells straight away. We went on to find our suite which is down rows of passage ways that hadn’t seen a hoover for a long time to arrive at the room which was disappointing to say the least, you couldn’t swing a cat in it, the carpets are dirty, there was a pink armchair in the corner it’s arm were brown! Mattresses and pillows were worn out, the TV didn’t work, beverage making facilities consisted of instant coffee sachets and long life milk pots, yuck! The mini fridge was dirty along with the bath and toilet. We found the towels were so thin. We left the label on the door for the room to be made up on the 3rd day, well that didn’t happen! The breakfast was made up of cheap ingredients and a very poor selection. The whole place needs updating from top to bottom. Could be great if it had some time and money put into it!
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