Victoria Hotel & Residence

"Bonne expérience"

Villars Palace

"Personnel très professionnel et toujours aimable. Vue, piscine, architecture et décor magnifiques, fête nationale très réussie, un des meilleurs petits-déjeuners d’hôtel, le service de préparation de la chambre pour la nuit est très appréciable"

Villars Lodge

"L'année dernière, j'ai dû me rendre dans un hôtel affilié pour m'enregistrer, mais cette année, j'ai pu m'enregistrer à Lotti, ce qui était sympa. Tout le personnel était sympathique et gentil et j'aimerais y retourner. J'ai pensé que ce serait bien d'avoir une bouilloire électronique dans la chambre. Les équipements sont assez minimes."

Chalet RoyAlp Hôtel & Spa

"Un très bel hotel, peut-être le plus beau de Villars et de toutes les Alpes vaudoises. Le spa, sympa, le personnel de la réception et des Restaurants est charmant. Le service de navette est des plus agréable. Alors pourquoi un note « moyenne » me direz-vous ? Simplement parce que le service de chambre y est plus que lamentable !!! Nous sommes restés 8 nuits dans cet hôtel et pas une fois la chambre n’a été faite avant notre retour du ski en. Fin de journée. Donc les linges de bain n’étaient pas changées et nous réutilisions ceux de la veille au soir. Rentrer dans un chambre pas faites ne donne vraiment pas envie et le personnel du housekeeping était particulièrement désagréable lorsque nous demandions que d’avoir un peux d’eau (le remplacement des eaux de courtoisie) on se faisait reprendre par un «no it’s not our job » très insolent. Et ce malgré plusieurs remarques au responsable. C’est vraiment très dommage."

Viu Hotel Villars

"Excellent ! Enthousiaste !"

Chalet la Griotte

"Beautiful environment, very like the retro style, the restaurant is available."

Hôtel du Nord Aigle SA

"The hotel is located in the centre of the town, looked nice on the website, so after walking about 25km on the Via Francegina (our first day's walking), we were looking forward to relaxing there. We got there at 4.45 in the late afternoon. We had already advised in advance it would be a late arrival due to our trek. We were advised check-in was up to 7pm in the evening. So relieved we got there, we decided to go for a drink, before checking in, freshening up etc. We had just ordered drinks in the nearby bar, when I got a phone call from the receptionist, who had seen us outside the hotel, (as we discussed what to do), to say that we had to check in immediately. I explained we would be there shortly and she advised us, on no uncertain times, that we must check in immediately. So we left our drinks and did so. We tried to explain our relief at walking the 25km and to celebrate it by having a drink, but she was having none of it, and no apology for the drinks we had to leave behind. She snapped 'passports'. I tried to explain that we understood check-in was until 7 and hence we didn't know of the urgency. She simply said, that she was in the hotel all day on her own and she had to get transport home. I again reminded her that check -in was until 7 and she said 'not today'. I calmly advised again that we were not advised of the earlier check-in, and she simply snapped again about payment, with a very cross face and with no eye-contact, There was no chance to ask questions about facilities in the hotel or elsewhere. She was closing up and not only the reception but the hotel itself would not be manned for the rest of the night. We had to have a code to enter the hotel and if we forgot it, we would have to ring a number. She was cross, rude and totally unprofessional . Never have I experienced such rudeness in the hospitality sector. The room was adequate and clean but over-priced for what was provided. The carpets in the central hallways were stained and required a vacuum. The hotel is classed as a hotel, but apart from the fact that it provides breakfast in the morning, I question how it gets that category. Breakfast was a buffet and had a minimalist selection. No other services whatsoever. The only redeeming feature was that the girl assisting with the breakfast, of Sri-Lankan origin, had a lovely smile and was helpful. I noted from other reviews, that other clients had similar 'cool' experiences. A friendly welcome would have made all the difference, despite it being overpriced. I would NOT recommend staying here."

Maison des Sports

Le Bristol A28

"Il manquait des accessoires de cuisine... il n'a pas à faire fondue!!! Ni batailleur... manque de four. Et jeux de table pour enfants..."