Kemal Bay Hotel - All Inclusive

We been last year in this hotel in june and also august, we really liked the hotel, but the staff was really bad. But this year august you can see hotel got worsen, because they fix near the sea stuff and you cant really walk. Also in the sea theres alot of stones and its not comfortable to walk around or even swim, but this year staff is better.

Hello everyone, I hope my feedback on Seven Seas Palmeras Bay and (In collaboration with) Coral Travel travel agency proves useful. Guests: Four people. Two adults and two adult-sized teenagers. Sleeping and living comfort is important to all members when 4800 euros have been spent on a travel package. Be prepared for what to watch for: *Very important! No matter what paper you are asked to sign (we registered for the à la carte dinner, which was included in the package), write on the paper in your native language what you were asked to do and what you signed. Otherwise, this paper will be used to fabricate your satisfaction with the visit. Take a photo of this paper for later proof if necessary. *When problems arise, you are offered little support from both the hotel itself and Coral Travel. Even though you do everything correctly, you report it and call the local agent or the local helpline. Ask the reception to find an immediate solution (they said the hotel is overbooked and there are no rooms to give). Later, when you contact Coral Travel at home, you are offered fabricated services such as your satisfaction and services such as *free à la carte dinner (one visit to the 7-day UAI is included in the package anyway) *cabana use, *special room service and welcome, *fruit platter, *bottle of wine which you definitely did not get. *We were offered different rooms. All of them had shortcomings despite the "renovation" and advertised "five stars". So keep your expectations low. *Never go into a room with suitcases. Check the room you are offered before settling in. Because 1) The room may not be what you paid for, meaning there are not as many beds as promised and they are replaced by folding armchairs. The chairs have no padding and the folding seats are uncomfortable when sleeping. The same goes for the folding sofa. The extra padding like on beds in Europe is not there. 2) There is only one sheet on the wide bed (no thin blanket), which is not big enough for two people. You have to sleep with clothes on because there is little to cover yourself with. 3) Check that the beds have legs. In one of our rooms (room 1302, during our visit we stayed in three rooms due to poor conditions), one of the beds did not have one leg. 4) Check that the toilet water collects in the cistern. 5) It is fine if your requirements do not include sunlight. In one of our rooms 1502, there were windows to the interior and the corridor. It was like staying in a basement and having to set an alarm to wake you up in the morning. I would not recommend room 1502 to anyone because the air conditioning unit in the room was in the hallway and was very noisy. 6)The à la carte dinner is no more special than the main restaurant. Grilled fish is also served in the main restaurant. Salad, which may have turned brown, is available from both units. If you don't visit the à la carte dinner, you haven't missed anything. 7) Sea view comes with noise and sounds of events until midnight

The food was amazing. The hotel was really good and the staff was friendly. Animation team filled our days with activity. But the hotel offered to go to a shopping trip which was a total tourist trap. In summary we really enjoyed our vacation. Thank you Türkiye