Jufa Hotel Savognin

Wonderful hotel and base for exploring Savognin and the mountains. The excellent service started with very clear email instructions and map for walking to the hotel from the bus stop, continued with a lift to the bus stop on our return and ended with them sending my nightdress, that I'd left behind, home free of charge. The reception, restaurant and bedrooms were tastefully decorated and very comfortable; breakfast was great and the location was near the ski lifts (included with the lift pass) and easy for walking to the village and the many wanderweg's. The only negatives were the noisy torrent below our window and a couple of the courses from the evening meal.

A modern practical Hotel in Savognin Locates 5 mins walking distance to the Bergbahnen Rooms have Balcony with a good view Spacious and Clean Very helpful and friendly personals Breakfast and Dinner was great for the price a wide variety. Recommended for Family for couples also They have kids area on the basement allowing kids to play downstairs while the adults can dine in peacefully in the very spacious Dining area

Room was nice, clean and reasonable size with small balcony. We didn´t like pillows with synthetic filling and polyester sheets not great but otherwise comfortable mattresses. Nice wellness area. Nice modern hotel, location close to ski lifts, free parking. Shame that the lady at reception when we arrived seemed not interested in providing any information at all other than location of lift and room number. No mention of the wellness area, ski room, play areas, rules for covid and mask wearing etc. she also seemed to have no idea that there is a playroom and kids club (although we later found out that kids club is non existent and is in fact only a meeting room kitted out with some books and a few toys.) Online they advertised kids entertainment in the holiday period (basteln and kinderdisco etc.) this was non-existent and no info was visible in the hotel either about it. We were halb pension - menus are displayed daily in the lift suggesting perhaps a more exciting dining experience than what you actually get. Breakfast buffet was ok, but the warm food at dinner was so unappetizing that one evening I just had salad. Basically the Halb Pension means warm buffet + soup/salad - do not expect to anything appetizing that has been sitting under a warm lamp. Kids even complained that their food was cold. Real shame. We even saw people bringing in take away pizza to the restaurant, I assume because they didnt want to eat what was on offer!!! The staff mainly were nice and tried to be helpful but seemed a bit confused at times. The reception and check in really is the first impression of a hotel, the lady we got was terrible - the man checking us out however was lovely. Some improvements definitely needed but all in all it was an ok experience. Not sure I would go back and if I did I would not do halb pension.

Äusserst freundliches und zuvorkommendes Personal. Sehr ansprechende und saubere Einrichtung. Zusammen mit meiner Tochter konnten wir uns super erholen. Ein Pluspunkt ist auch, dass man sich mit dem Hotelparkplatz die Parkgebühren des Skigebietes erspart.

Wir sind sehr enttäuscht ! Preisverhältnis stimmt nicht. Zuviel Geld für wenig Dienstleistung. Unakzeptabel Verhalten und keine Kulanz bei frühzeitiger Abreise. Frühstück wurde voll berechnet, obwohl man nicht konsumiert. Direktion vor Ort interessierte sich NULL. 20 min anstehen beim Frühstück um sich einen Kaffee rauszulassen, weil man an einer 2. Kaffeemaschine spart, ein No-Go! Direktion vor Ort interessierte auch hier siNULL. Gin-Tonic nicht 4cl sondern unter 2cl ausgeschenkt, auch hier gespart. Natürlich zahlt man 4cl. Barfrau nach Feedback mega unfreundliche Reaktion. Zimmerputzen grosse Handtücher vergessen. Kundenservice = Null. Für das schöne Savognin eine Schande! JUFA Hotel für immer und ewig ein No-Go. Meine Buchung im JUFA Hotel Hamburg im Juni mit 7 Frauen direkt gestrichen.