XU San Stefano Hotel Alexandria

The hotel has great potential and a wonderful location, which could make it an excellent option for travelers visiting Alexandria. It offers good value for money in theory, but unfortunately, the current management does not fully reflect this potential. Some aspects of service need significant improvement — starting from the reception and housekeeping to the kitchen and café plus an operating free wifi. The staff seem to be doing their best, but they clearly need stronger professional guidance and management oversight to meet the standards expected from a hotel in such a prime location. During my stay, parts of the hotel were under renovation, and the construction work caused some disturbance throughout the day. While it’s understandable that improvements require time, better scheduling or communication with guests would have made the experience more comfortable. Overall, the hotel could become a top choice in Alexandria with proper management and attention to guest comfort. I truly hope the owners invest in professional leadership to make the most of this great property.

الموظفون رائعون ، الموقع ممتاز ، الخدمة جيدة ، ينقصه بعض الخدمات مثل النادي الرياضي .