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Avis vérifiés
Emplacement7.5
Commodités7.0
Service7.4
Propreté7.1
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Toutes les évaluations(121)
Évaluations positives(17)
Évaluations avec photos/ vidéo(4)
Service remarquable(4)
Évaluations négatives(4)
Utilisateur anonyme
Chambre lit king de luxe
Séjour au juill. 2025
En famille
2 évaluation
6.0/10
Publiée le 7 août 2025
This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area.
Their booking system is also a bit unclear. I got emails for "pre check-in" and "set checkout" which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are "requests" the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online "pre check-in" just seems pointless.
We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks "resort fee" for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future.
On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers!
Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no "deliver to room" option during our stay.
The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough.
Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.
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MUGO GADI
Chambre lit king de luxe
Séjour au sept. 2025
En couple
21 évaluation
2.5/10
Publiée le 13 oct. 2025
Very average super dated hotel not recommended. The restaurant is extremely expensive and has horrible food.
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Invité
Chambre à 2 lits queen de luxe
Séjour au mars 2025
Autre
1 évaluation
5.0/10
Publiée le 20 avr. 2025
Dust on counters. Clogged toilet drain. Overall, cleanliness was very poor.
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Pinto767
Chambre lit king de luxe
Séjour au déc. 2024
Affaires
5 évaluation
10/10
Exceptionnel
Publiée le 15 fév. 2025
Your Lakefront Anchorage is a fantastic place to stay, offering an unbeatable location and great service. The setting is simply stunning, with beautiful lake views that create a peaceful and relaxing atmosphere. Whether enjoying the scenery from the property or heading out for outdoor activities, the location is perfect.
The service was excellent—friendly, accommodating, and attentive to guests’ needs. Check-in was smooth, and the staff made sure everything was comfortable throughout my stay. The accommodations were clean, well-maintained, and thoughtfully equipped for a hassle-free experience.
If you’re looking for a lakefront getaway with a perfect balance of tranquility and convenience, this is the place to be. I highly recommend it and would definitely return!
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Invité
Chambre lit king de luxe
Séjour au avr. 2024
En couple
1 évaluation
9.0/10
Excellent
Publiée le 28 mai 2024
Hotel was very clean, conveniently located next to a bicycle rental that's very cheap to explore the area. Lake was beautiful as well.
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Francy Chong
Chambre lit king de luxe
Séjour au oct. 2023
Seul
13 évaluation
9.5/10
Extraordinaire
Publiée le 28 nov. 2023
The location is good as close to the airport. Free shuttle bus to/from airport.