Tropical Paradise View

The property is nicely located on top of the mountains with incredibly views. The rooster sings in the morning making it an immersive experience. The property has beautiful flowers. They have a restaurant and meals are prepared fresh to order. It is tricky to find the place and the roads to get to the place are very steep. You will need a car or transportation to get around.

The hotel is in a remote part of the area with great views. The roads to the hotel are passable but perhaps not for less confident drivers. Bear in mind needing either a rental car or to use a taxi service to explore the area. The roads do not look particularly walkable. On arrival there was no one to greet us but fortuitously one of the owners arrived shortly after and showed us to our room. It was not quite finished so we were shown to the communal area. We weren’t told that the room was ready but figured it out for ourselves. The pool has a great view but is in the middle of the communal area and did not look particularly clean. The communal area is a nice place to chill out. There is a small, unattended bar so you need to seek the staff to be served. We ate at the hotel on the first night. The timings for breakfast and dinner are posted on the walls and it was a case of sit down and wait for staff. We were eventually asked what we wanted without seeing a menu which eventually came. Some of the items we wanted were not available which was fine. There were other options. We waited 1.5 hours for the food to come. There was no explanation for the delay and there were only two other guests who had dinner that evening. We were not asked during the wait if we wanted any other drinks and felt like an inconvenience to the staff. The food we had was nice, but we don’t quite understand what took so long. It was obvious one of the staff members had evening plans and half way through our meal, they came and asked if we wanted to settle the bill or if we wanted to do so in the morning. We said the morning, and she could not have gotten out of that hotel quicker. We didn’t quite finish our meals, and by this time it was late so we went to our rooms, leaving the plates and leftover food to the cats as no staff were to be seen. The AC is the rooms is good. The tv had a firestick, but we were definitely given the wrong remote. The rooms are furnished to a basic standard as outlined in their hotel description. We arrived for breakfast and were given the limited menu options of which, again, many were not available. We had an all day tour booked and were leaving early the next morning, so we asked to settle the previous nights bill for food and drink but were told they were not making a note of our orders so could not tally the total. We did this (with honesty) the next morning. Some suggestions - perhaps run a daily menu with fewer options that the chef can cook with more ease to provide a more timely service. More prompt cleaning and clearing of plates etc after lunches and dinners. We overheard some heated exchanges between other customers and the owner which could have been held elsewhere, not the types of conversation you want to hear over breakfast. We did not have much interaction with the owners ourselves but are sure they would have tended to us if we needed advice on excursions etc. The hotel is ideal as a place to sleep if want to