Hôtel le Petit Castel(Hotel le Petit Castel)

We enjoyed every day of our 10 days stay in Le Petit Castel Hotel. Excellent location, within short walking distance to beaches on East and West coasts of Cap d'Antibes. Lots of good restaurants in the area. Comfortable, very functional room. Cozy patio where you can have the breakfast or just sit and relax after the long day of traveling along Côte d'Azur - one of the most beautiful coasts in the world. Last but not least, excellent hosts, the owners of this truly exceptional small hotel Nicolas and Orlane. With love! It’s not just a slogan, that’s how they built this business. Friendly, hospitable, very knowledgable. Concierge service in many 5-star hotels pales in comparison with the advices and help that we received from Orlane and Nicolas.

I had the worst experience I’ve ever had at a hotel staying here. Coming in, we were charmed by the familial feel of the hotel. The male owner was very welcoming and from check in, gave us recommendations about the area and everything we needed to know about the hotel. We were staying for a while, so we were satisfied with the charm and amiable male host. However, the cleaning person was extremely rude. When asking if she could come back for turn-down service 5 minutes later. She started to rush us, saying that it was her last room. She left garbage in the room leading us to believe that we had to throw away our trash somewhere outside the hotel. The female host was also extremely rude from the beginning of our stay. We had started to avoid her when we could. We did not feel comfortable asking her questions or running into her at all. We were told all of the fees that came with borrowing towels and breakfast, etc. at check in. Yet, when we went down to the desk to ask for towels, she acted like we couldn’t afford to rent them (a few euros per towel). We had two rooms under different names and different reservations for four people. As one person in our party got sick, one person was forced to get a room at a nearby hotel for the last night of our 8 night stay. We planned to check out and meet at the other hotel to catch our train. At checkout for the one room, we were told charges that did not compute. Upon looking at the itemized bill we tried to reconcile the bill with the items and services used (breakfast, minibar, towels). The calculations were off. The other person in our party had to come back to dispute the charges. We informed the woman that we had a train to catch and we don’t have time for the wrong charges. She told us to wake up earlier. I indicated that that is horrible customer service and used some choice words. She did not have anything to say. Finally she recalculated and gave us the correct price. I paid and turned to leave as our car had arrived to take us to the train station. She started to inquire about the other room that the sick person was still in (a completely different reservation). As two of us stated that the other person was still in their room (this was ahead of the checkout time) and we had a train to catch. She grabbed the third person’s bag as they were pushing it toward the entrance, in an effort to stop us from leaving. She started to play tug of war with the bag. As three of us sternly tell her to let go of the bag, she finally does. It seemed that because all of our party consists of young adults and most of us black young adults, the female host had decided from the beginning of our stay to be rude. We kept the rooms clean and adhered to all rules, so the poor attitude was extremely uncalled for. I would not recommend this hotel to anyone, it was charming but basic and her actions were inexcusable. There are much better hotels in the area. Do not stay here! Charging the wrong price should warrant an apolog

Quaint hotel in the most ideal location to walk to Juan Les Pins and Antibes, perfect for strolling to the beach and out for dinner. The owners were absolutely delightful and provide such wonderful hospitality! The breakfasts were a particular highlight, plenty of pastries, fresh fruit and juices and there is also a wine bar at the hotel which is a great addition. The size of the rooms are not a compromise in any way, which is more than offset by the great location. An excellent visit to Le Petit Castel!

602 / 5 000 Výsledky překladu The hotel is well situated and in a quiet location. Within ten minutes you are at the beach, in the center, in the shopping area and in the restaurant. We stayed at the hotel for 9 nights and everything was perfect. You can order breakfast the day before. Even though it's the same every time, it's French style - croissants, marmalade, butter, yogurt, fruit. We arrived in France from the Czech Republic and were pleasantly surprised when Jitka, who also comes from the Czech Republic, welcomed us at the reception. Like the owners, she was very nice and always helpful. If I were to come back to the same place again, I would definitely stay in this small hotel.

Questo meraviglioso hotel si trova in una posizione ottima, 10 minuti a piedi da Juan les Pins e 10 da Antibes. Abbiamo soggiornato per tre notti e ci siamo sentiti coccolati da tutto il personale. Cordialità, disponibilità, attenzione al cliente contraddistingue questa struttura da molte altre. La camera moderna, pulita e molto carina. Tutto è curato nei minimi dettagli. Abbiamo apprezzato tantissimo anche la possibilità di fare la colazione in giardino con prodotti tipici francesi. Grazie di cuore per aver contribuito a rendere ancora più bello e rilassante il nostro weekend in Costa Azzurra! Lodovica e Luca