Mercure Changbai Mountain North

Brand New hotel near changbaisan railway station. Have transfer from railway station to hotel so comfortable. Helpful staffs and good service upgrade room for us Have convenience store and food near hotel Breakfast delicious have washing machine use free. Have snow everywhere very exciting for my childs

The hotel offers free pick up service from the train station, which allowed us to connect with a driver called Ting Ting. The distance from Changbaishan railway station to the hotel is about a 10 min drive away. The hotel is clean, offers hot ginseng tea and the room is extremely spacious. The amenities kit is good too, with body lotion provided. Guests services staff are extremely helpful and kind. However, we spoke mandarin with them so I think the experience will be better if you spoke in Chinese. Breakfast at hotel is also a great spread - mainly noodles, rice, and Chinese dishes that tastes great. Coffee machine provided relatively great espresso (for an automatic machine). However, the highlight would be Ting Ting; whom we connected via Mercure. We were tourists without a local Chinese mobile number, so she knew and told us it’s extremely difficult for us to get anywhere in Changbaishan (there is only a local T3 ride hailing app, and Didi is not applicable there). She offered to drive us around for our stay (3D2N) instead, and taught us how to book our tickets for Changbaishan National Park. She also recommended and drove us to dining places that she has tried, and they were indeed great shops with tasty food! Ting Ting also reminded us what we needed to prep to go up to Changbaishan and took us to rent the necessary gear (fleece guard protection for knee, fleece shoes etc) as we did not have the right attire for the -10 and up temp in early March. She is extremely helpful and kind. Highly recommend Mercure and Ting Ting! 美居酒店又干净，房间也很大。早餐也丰富，多样。咖啡机的意式浓缩还很不错。酒店的柜台和工作人员都很友善，服务周到。因为酒店有包接站服务，我们链接了司机婷婷。她真的太好了，我们没大陆手机号，不知道根本去不了哪里。婷婷也教我们怎么购买长白山景区票、怎么玩。然后重要的是她也提醒我们上长白山需要注意的-我们不够防冷和防风的衣裳和鞋子，所以她也带我们去租了。婷婷也介绍我们好吃的地方，真的赞赞赞！

the service is very good

本來擔心雅高讓華住管理美居會有失水準，不過住下來還可以。酒店位置不錯，離鎮中心有點距離，但是打車方便。房間很簡潔，不過該有的都有了。地上停車場寬敞，乾淨。床品舒服，毛巾吸水，洗漱用品味道很好。房間很安靜，投屏方便。缺點就是早餐，太混亂了，服務員完全看不見，食物到處都是，客人吃完走後收拾很不及時。

房間很好，美居酒店起碼亞洲我很信任的酒店。這次旅行，前台服務非常完美，我遇見的每一位前台不管是經理還是員工，都有很好的素養，完全沒有讓人覺得機械化處理事務，很有人情味。餐廳的員工也很和藹，保潔阿姨也很nice。早餐很好。房間有個露台，可以看星空，很完美的佈局。離鎮上吃飯的地方也很近，步行10分鐘即可。距離遊客集散中心打車也是10分鐘左右的距離。完全值得我寫這麼多字來推薦。

衞生與設施:酒店新開業，房間寬敞整潔，布草和床品乾淨舒適，設施齊全且先進 服務質量:服務態度熱情周到，工作人員主動幫助解決問題，包括接送服務、行李搬運、遊玩推薦等 餐飲水平:早餐豐盛美味，種類多樣，既有當地特色（如牛肉湯麪、延邊小菜、小餛飩），也有國際化選擇 地理位置:酒店交通便利，靠近高鐵站和景區遊客集散中心，適合長白山旅遊