Hotel Jerome, Auberge Resorts Collection

Great historial hotel, great location, excellent service. Impecable food. We love the feeling of being in a place that is part of the American heritage. Thai is a must visit in Aspen, the outside bar is gorgeous and the inside is magnificent

Outstanding experience from arrival to departure. Carly with Concierge team, Grace and Kate with Prospect and the entire Bell Staff were amazing Ambassadors of the Jerome

This hotel is not only a very well run hotel, but it's also an experience. From the historic nature to the decorations to the warmth of those that work there it was truly an excellent experience. Highly recommend it. Great location in the center of beautiful Aspen. Walking distance to the stores and excellent restaurants in the area. Would return in a heart beat.

The best hotel experience I have ever had. Period. "Nuff said". The staff is friendly, fast and efficient. The room was excellent, in particular the bed. The Prospect restaurant exceptional. The same smiling staff and they all knew our names. Something awfully special about restaurant staff calling you by your name at breakfast. Geez, even the house keeping staff knew our names. Truly a spectacular hotel with spectacular amenities, staff and dining.

One of the best properties I’ve ever experienced in terms of personalized customer service. Hotel Jerome in Aspen does not disappoint. We stayed in the residences from 3/23-4/2. Beautifully furnished, lots of great amenities, close to the mountain with the best customer service I’ve ever had. We were greeted with a welcome drink, after the brief ride from the airport. The concierge had already reached out to us by text asking if we needed a ride or any help with anything. The text app is so easy to use. Everyone driving the shuttles were so friendly. We were sent beautiful flowers and champagne and dessert to our room the first night, with a handwritten welcome note. We had a trip to the emergency room during the trip, they got us to and from the emergency room so quickly and sent a “get better” present of pink sparkle boots to our patient. Just so very nice. Our return flight got cancelled, they picked us back up and we stayed a night in the beautiful hotel, which was amazing as well. Huge room with great views. I cannot recommend the Hotel Jerome enough. If all the Auberge hotels are like this, we’ve found our new place to stay.

Definitely the best hotel in Aspen. Could be top 10 in the USA. We had a great time. Hotel staff were next level. We felt like we were home. Even better than being at home! Rooms were spotless. Full of great amenities. All the staff went way beyond the call of duty to look after us.