Great hotel, right in the centre of Augsburg. Staff are extremely friendly, very helpful and all spoke good English. Arrived on a very busy Saturday and the parking garage was full and hubby was unable to park his pride and joy retirement car in a decent parking space. The girl on reception was amazingly helpful and showed us a place to park, hubby was extremely grateful and relieved. The room we had was large (although they have various sizes), clean and had air con which was great as it was a little noisy on the streets on Saturday evening and also quite a hot day so to have the windows open during the night would not have been an option. We were on the 5th floor, the elevator goes up to the 4th and then you have to go up a flight of steps so be careful when booking if you can not make that final flight of stairs. Bed and pillows were very comfortable, huge TV, mini bar at sensible prices and fridge, nice small bathroom with decent storage for the size and good shower. Breakfast was a really nice dining experience, the description was “let yourself be spoilt in a cozy elegant ambiance” which just about summed it up! We were really looked after by the staff and with the sort of polished service you would get from a top end restaurant. Still buffet style but the staff were getting your drinks and anything else you wanted, they also did freshly cooked eggs and bacon, we had omelettes which were really nice and made a change from the usual things on the buffet. Would definitely recommend. Keep up the excellent work!
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