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« Have stayed here several times and usually have a good experience, except for the breakfast arrangements at the beefeater next door. On this occasion, we arrived with relatives in their 80s to find the rooms that had been refurbished and only completed that day, had no electricity. There was only one person on the desk, and it was a busy day in mid Dec. The poor girl fried frantically to get the electric working in both rooms, for over an hour, eventually moving us to other rooms on another floor, but again, no electric. We we're beginning to give up hope. Already feeling low as we were attending a younger relatives' funeral the next day. But after 90 minutes, she finally succeeded by using 2 key cards in the lighting slot, giving us light. Needless to say we were all tired and weary. To her credit she offered a refund for the cost of breakfast to compensate, and on feeding our experience back to Premier Inn, they also discounted the cost of the rooms. So we were happy with that, and generally we would stay here again. Our only other gripe is with the arrangement for breakfast in the beefeater accross the carpark. Having booked full English breakfast, that is what you expect. But being asked on arrival have you paid or not is poor practice, and would expect the booking in and restaurant services to be linked, so that question becomes mute. Then to go through each item in the English breakfast menu to be asked how many of each item is required is really unacceptable. I do hope they seriously explore a better way to greet and serve their customers. Most hotels would usually just ask your room number, which tells them if you have paid for breakfast or not, and then serve you the item as listed on the menu. »

« 本次出行最佳酒店，沒有之一。坐落在Cotswolds各景點之間，自駕非常方便，五分鐘車程到大超市，對於來回於百老匯塔，Farm Park和水上伯頓等地的我們來説是很好的中轉站。主人熱情好客，早餐居然是定製的，每個人都不重樣，驚喜！衞生條件非常好，衞生間特別乾淨，洗漱沐浴的都是Cotswolds本地的薰衣草品牌，後來才知道價格不菲。院子裏有個巨大的草坪，傍晚時分是野兔的領地，鄉野氣息十足。唯一的遺憾是衹住了一晚。如果將來有機會一定連住。Btw,大門口的門鈴是海康威視的，記得按#號鍵和主人通話。總之，滿分💯 »

« Le restaurant a été très bien servi. Nous avons été très bien accueillis par James dans la réception, qui nous a accueillis avec professionnalisme et chaleur et conseils pour visiter, et le restaurant a été très utile et très réaliste. Le personnel de la maison était agréable et bien accueilli. Le petit déjeuner était excellent et les chambres étaient propres, magnifiquement décorées et confortables. »

« Stayed for 1 night with breakfast with my son and husband . Had a multiple room ( double and single bed ) .  Room was very clean , good size with a desk and chair . Wardrobe , hairdryer and iron facility. Also good sized Tv . Bathroom again clean and supplied with towels , hair and shower gel .  The added bonus was access to the fitness suite ( pool and gym ) .  Hotel contained a bar and separate restaurant area . We didn’t have to book a table , we were seated straight away . Food was slightly expensive in price , but adequate.  Breakfast was a buffet , well presented, a variety of choice of cooked and cold choices .  The only thing I would say was a bit of a “ let down” , was paying £7 to park our car in their private car park .  Overall a lovely hotel , to which I would definitely return to !  The Reception lady was also very happy , friendly and chatty 😁 »

« From outside looked scruffy and uncared for inside was fine althoug8evening meal was a little fragmented and confusing not helped by one of the group moving the nameplaces around Some guests tried it on complaining their food was inadequate but in fact most of us found the food was really nice and to top it top it all we all got a substantial reduction in price. The management redeemed themselves entirely. Would I stay again, yes we would as we think it is a work in progress. »

« Spacious room. Quiet. Short distance to Cheltenham Spa train station. Very close to Waitrose. However, no phone signal when in the room. We had to use Hotel wifi which is extremely slow. »

« Bonne place »

« Lovely stay. Complimentary upgraded and breakfast as I am a Platinum Elite Marriott Bonvoy. Spacious room. Great Christmas deco. Staff at check in was very helpful and attentive. He welcome me as an elite member. Breakfast was ok, not excellent. Not much spread. Overall, a great stay for work. »

« Excellent service Perfect location Highly recommended Clean place »