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16 juillet 2022
Unfortunately we had a booking here and prior to departure for Baku we asked this hotel if they had a shuttle service. They said they did, a free one. So at the airport we saw a guy holding a sign that said “la casa” which I found strange because there are more than one hotel with the “la casa” name, then I saw that on the flip side of the paper that he was holding it said “La Casa Nizami”. Since we didn’t see anyone else holding a “La Casa Sahil” sign we asked this guy if he was waiting for us by chance. The guy next to him had our names on his phone from the hotel. Then a nightmare started….we were taken to another hotel (even though we mentioned the name of our hotel numerous times and showed him the address.) The driver did this to us twice - the second time he took both us and the family in the van with us that also had a booking at La Casa Sahil to La Casa Nizami. We all refused. We made the driver take us to the correct location and nobody apologized they just gave us excuses about the locations being owned by the same owner and some lie about not having rooms. If that was true, how come when we finally got to La Casa Sahil a room was ready for us? The family that was in the van with us had three young children and it was so hot. They played the same games with this family. It was a horrible experience for all of us. If you decide to stay here, go there on your own with the bus (much cheaper than the UK looking taxis that will overcharge you immensely) from the airport to make sure you avoid this issue!!! I have traveled to 46 countries and never in my life experienced something like that before! Only had a small blanket for a room with two adults and had to ask for another one with a duvet cover on it (weird). Be careful with the small shower nozzle, it doesn’t sit well in its older and It fell on the floor and I could have broken my toe. The breakfast is set up in their small cafe area. Its a small setup but has just about everything you need and the woman preparing it is very nice. She made our breakfast experience extra special. No complaints about the breakfast. They will want you to pay in cash. We tried to pay with a US credit card and it didn’t work. We found that many places - even the carpet museum wouldn’t accept US credit cards. Just an fyi. Overall, I would not return myself but the price was good for the location. The strange location switcharoo game wasn’t cool and I would never return to a place that I experienced something like that at. Our room was in the main hall and we could hear everything. The room overall was fine but there were these small annoyances and our neighbors with their screaming kids at 2am that woke us up. Apparently it’s ok to let your kids scream and play in the hotel hallway at any hours. I had to ask twice for the noise to stop so we could sleep. This happened in the second hotel we stayed at as well, apparently there are no “quiet hours”.
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