Ramaya Ubud View by Eps

Évaluations de Ramaya Ubud View by Eps

Ramaya Ubud View by Eps

Jl. RY Dalem, Kelusa, Kec. Tegallalang, Kabupaten, Gianyar, Bali, Province of Bali, 80561, IndonesiaVoir les informations sur l'hôtel
Ramaya Ubud View by Eps
Ramaya Ubud View by EpsRamaya Ubud View by EpsRamaya Ubud View by Eps
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1 nuit

Commentaires des voyageurs

7.9/10
Bien
17 évaluation
Évaluations vérifiées
Emplacement7.9
Commodités7.9
Service7.9
Propreté7.9
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Toutes les évaluations(17)
Évaluations positives(13)
Évaluations avec photos/ vidéo(9)
Évaluations négatives(2)
Shafi
Séjour au déc. 2023
Voyage entre amis
5 évaluation
8.0/10
Très bien
Publiée le 28 janv. 2024
Dans l'ensemble, c'est une bonne expérience, j'aime la verdure autour de l'hôtel et la proximité de lieux attrayants.
Texte originalTraduit par google
Réponse de l'établissement: Chère Madame. ShafiSalutations les plus chaleureuses de Ramaya Ubud View by EPS Merci pour votre séjour chez nous et pour partager votre expérience avec d'autres voyageurs. Tout d'abord, merci pour vos commentaires. Nous sommes heureux que vous soyez heureux de rester avec nous, nous sommes impatients de vous accueillir à nouveau. à notre hébergement lors de votre prochaine visite et nous pensons que votre prochaine visite dans notre hébergement sera une expérience mémorable. Merci et bonne journée à venir. Cordialement, Ramaya Ubud View par les équipes EPS
Валерий Парфенов
Chambre Double avec Vue sur le Jardin
Séjour au mars 2024
Seul
13 évaluation
8.0/10
Très bien
Publiée le 30 avr. 2024
C'est un hôtel très bon marché, donc inutile de se plaindre des rénovations. Vous pouvez commander un petit-déjeuner pour 50 000 roupies.
Texte originalTraduit par google
Réponse de l'établissement: Chère Madame. Валерий ПарфеновSalutations chaleureuses de Ramaya Ubud View by EPS Merci pour votre séjour chez nous et pour avoir partagé votre expérience avec d'autres voyageurs. Tout d'abord, merci pour vos commentaires. Nous sommes heureux que vous soyez heureux de rester avec nous, nous sommes impatients de vous accueillir. revenez à notre hébergement lors de votre prochaine visite et nous pensons que votre prochaine visite dans notre hébergement sera une expérience mémorable. Merci et bonne journée à venir. Cordialement, Ramaya Ubud View par les équipes EPS
Khvlid
Chambre Double avec Vue sur le Jardin
Séjour au juin 2024
Seul
9 évaluation
10.0/10
Exceptionnel
Publiée le 29 juill. 2024
The hotel it was quite good and staff are really friendly i recommend if you are looking for quiet place
Traduire
Réponse de l'établissement: Dear Mr/s. KhvlidWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedbackWe are pleased that you are happy to stay with us,We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS Teams
Lucas
Chambre Double avec Vue sur le Jardin
Séjour au juin 2024
En couple
6 évaluation
10.0/10
Exceptionnel
Publiée le 21 juill. 2024
Stunning place and service
Traduire
Réponse de l'établissement: Dear Mr/s. LucasWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedbackWe are pleased that you are happy to stay with us,We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS Teams
Invité
Chambre Double avec Vue sur le Jardin
Séjour au avr. 2024
En famille
1 évaluation
2.0/10
Publiée le 27 mai 2024
There were bugs and ants on the bed that had climbed up from the floor. The toilets were poor standard. The toilet in one of the rooms wasn’t even cleaned properly from previous guest. It still had a strong pee smell all over the toilet. We had to run the water for 30 mins to wash it out. The air conditioning in one room wasn’t cold whilst the air con remote control in the other room didn’t even work. Had to climb up to the very old stained aircon unit to turn it on manually. Unfortunately we didn’t take any photos before we left. We only stayed for an hour before deciding to leave the place. Owner disagree with everything and did not provide us with any kind of refund despite letting us know before we left that we can request for cancellation and refund with trip.com as they haven’t received the money yet. The photos are very misleading. The pictures of the toilet only showed the top shower unit and not the old disgusting toilet bowl and bath tub at the bottom. No way this is 3 star standard accommodation. Please save yourself the hassle and do not book this place. Please note that you also had to climb up a very dangerous steep set of stairs to get to the property (hard to do with big luggages and not safe).
Traduire
Réponse de l'établissement: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Thank you for your stayed with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you happy to stayed with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this. Insects may sometimes be seen as they coexist with nature and occur everywhere in Bali due to the tropical climate. But we always clean our place thoroughly inside and outside the rooms. We don't think it's fair that your review is so small and so harsh on us. We have not yet received the money from Trip.com. And according to the existing policy the money cannot be refunded all if you have checked in. You can see our reviews and other guests who are happy and comfortable when staying at our place. Once again we would like to apologize for the inconvenience. Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS
Utilisateur anonyme
Chambre Double avec Vue sur le Jardin
Séjour au nov. 2024
Autres
48 évaluation
6.0/10
Publiée le 5 déc. 2024
В последние дни нашего пребывания не было горячей воды. В остальном же хозяева гестхауса отличные и приветливые.В любых запросах они помогают.Комната уютна и в ней приятно было жить эти дни.Спасибо за пребывание
Traduire
Réponse de l'établissement: Dear Guest,Thank you so much for sharing your experience with us. We are delighted to hear that you found the room cozy and enjoyed your stay overall. It’s also wonderful to know that you appreciated the hospitality and assistance of our team – we always strive to provide the best service to our guests.We sincerely apologize for the inconvenience caused by the absence of hot water during the last days of your stay. Please rest assured that we are taking immediate steps to resolve this issue so that future guests can enjoy a completely comfortable experience.We are truly grateful for your understanding and kind words despite this shortcoming. Thank you for staying with us, and we hope to welcome you back in the future for an even better experience.Warm regards,Ramaya Ubud View
Utilisateur anonyme
Chambre Double ou Lits Jumeaux Panoramique
Séjour au oct. 2024
Autres
87 évaluation
6.0/10
Publiée le 30 nov. 2024
В целом гестхаус неплохой. Из минусов, в номере есть муравьи, ОЧЕНЬ слабый Интернет, кровати не особо удобные.Хозяйка доброжелательная женщина.
Traduire
Réponse de l'établissement: Dear Anonymous User,Thank you for taking the time to share your feedback about your stay at Ramaya Ubud View. We’re glad to hear that you found our hospitality welcoming and appreciated the friendliness of our team.We sincerely apologize for the inconveniences you encountered, including the ants, the internet connectivity, and the comfort of the beds. Please know that we are actively working to address these issues. We have already scheduled additional pest control measures and are exploring ways to improve our internet speed and bedding for a more comfortable guest experience.Your feedback is invaluable to us as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant and seamless stay.Warm regards,Ramaya Ubud View
Invité
Chambre Double avec Vue sur le Jardin
Séjour au mai 2024
Seul
2 évaluation
2.0/10
Publiée le 21 juin 2024
導航到酒店門口了，酒店居然不存在 。問了當地人 ，當地人也説不知道這個酒店，很無語，申請退款 ，店家居然還不同意！大寫的無語，大家一定要避坑！
Traduire
Réponse de l'établissement: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Our hotel has always been there and always received guests and it has been going on for a long time until today we are still our place. We think you are wrong in looking for our place. You can look on google map and search our place Ramaya Ubud View by EPS and it will be there. If you can't find our place you can call the number we have provided at the place you booked. Even our place is next to the main road. Without any explanation we obviously cannot cancel your booking. And we think your review is unfair to us without any confirmation you said our place does not exist and lied to you.Best regards,Ramaya Ubud View by EPS
Invité
Chambre Double avec Vue sur le Jardin
Séjour au déc. 2024
Seul
11 évaluation
10.0/10
Exceptionnel
Publiée le 21 janv. 2025
Все понравилось
Traduire
Réponse de l'établissement: Dear Mr/s. Guest UserWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Ramaya Ubud View by EPS Teams
Invité
Chambre Double avec Vue sur le Jardin
Séjour au juill. 2024
Seul
8 évaluation
8.0/10
Très bien
Publiée le 1 sept. 2024
旅店在去烏布的路上，我一個人住，挺方便的
Traduire
Réponse de l'établissement: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Thank you for your stayed with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you happy to stayed with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this.Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS
Joeblair18
Séjour au janv. 2025
En couple
10.0/10
Exceptionnel
Publiée le 18 fév. 2025
Our stay at Ramaya Ubud View was absolutely wonderful The guesthouse is perfectly located in a peaceful area of Tegallalang with stunning views of the surrounding rice fields The rooms were spacious clean and comfortable with everything we needed for a relaxing stay The staff were incredibly friendly and always available to assist with any requests They even helped us arrange a cycling tour through the beautiful countryside The breakfast was delicious and served in a lovely garden setting making for a perfect start to the day The location is ideal for those looking to be close to nature while still being just a short drive away from Ubud's cultural attractions such as the famous rice terraces and temples We also enjoyed dining at nearby restaurants like Uma Cucina and Fuzion Cafe If you’re looking for a peaceful retreat with great service and beautiful surroundings Ramaya Ubud View is a perfect choice We’ll definitely be back for another relaxing stay
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Réponse de l'établissement: Dear Joeblair18, Thank you so much for your wonderful review! We are absolutely delighted to hear that you had a peaceful and relaxing stay at Ramaya Ubud View. It’s heartwarming to know that you enjoyed the stunning rice field views, our spacious and clean rooms, and the tranquil atmosphere. Our team truly appreciates your kind words about their service, and we’re so happy that we could assist in arranging your cycling tour. We’re also glad you loved our breakfast and the nearby dining options! It was a pleasure hosting you, and we can’t wait to welcome you back for another relaxing retreat in the future. Safe travels until then! Best regards, Ramaya Ubud View Teams