Photos de Anantara Ubud Bali Resort

Réponse de l'établissement: Dear Lisa0919,Thank you for taking the time to share your wonderful experience at Anantara! We're so pleased to hear that you were impressed with our resort and found our team to be friendly. It's wonderful to hear your kids also had a great experience with our Kids Club.Your great feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you and we hope to have the pleasure of welcoming you and family back for another memorable stay in the future!Best regards,I Nyoman JuniasaDirector of Rooms

Réponse de l'établissement: Dear Mr/s. Serpenti,Thank you for taking the time to share your experience with us.We’re pleased to hear that you appreciated the peaceful and private atmosphere of our resort, as well as the cleanliness and warm hospitality from our team. Your kind words mean a lot to us.At the same time, we sincerely apologize for the inconvenience caused by the temporary closure of one of our swimming pools and the specialty restaurant during your stay for our enhancement. We understand how disappointing it must have been not to be able to enjoy the full range of our facilities. We truly regret that this information was not communicated to you in advance, as it would have allowed you to better plan your visit.Please rest assured that your feedback has been shared with our team, and we are taking steps to ensure greater transparency in our pre-arrival communications going forward.We genuinely hope to have the opportunity to welcome you back in the near future, when all of our facilities are fully operational, for a more seamless and enjoyable experience.Best regards,I Nyoman JuniasaDirector of Rooms

Réponse de l'établissement: Dear M250194****,Thank you very much for taking the time to share your experience. We are truly delighted to hear that your stay with us in Anantara Ubud was such a memorable one.It’s wonderful to know that you found the villa to be very nice and peaceful. We’re also glad our team’s attentiveness and the quiet surroundings provided the perfect setting for your holiday.It’s great to hear that your children enjoyed their time at the Kids Club, and that Yuli’s thoughtful preparations with the tent and gifts made them feel extra special – we’ll be sure to share your kind words with him.Thank you as well for highlighting our transportation services. We're pleased our shuttle and car service contributed to your convenience and exploration of Ubud, and that our driver made your journey even more enjoyable.We truly appreciate your kind feedback and hope to welcome you and your family back for another relaxing escape in the future.Warmest regards,I Nyoman JuniasaDirector of Rooms

Réponse de l'établissement: Dear Yohnatan Agus,Terima kasih banyak atas ulasan positifnya! Kami sangat senang mengetahui bahwa Anda menikmati waktu di resort kami dan merasa puas dengan pelayanan yang kami berikan. Ulasan seperti ini menjadi motivasi besar bagi tim kami untuk terus memberikan pelayanan terbaik.Kami tunggu kedatangan Anda kembali di kesempatan berikutnya!Best regards,I Nyoman JuniasaDirector of Rooms

Réponse de l'établissement: Dear jennifererererGreetings from Anantara Ubud Bali Resort. Thank you very much for rewarding us with such a wonderful review and complimenting feedback following your very recent stay with us. It is always rewarding seeing our team has done their utmost to deliver you such an amazing experience. I would really hope you have taken some fond memories back home you and your family can cherish. I am very happy that you enjoyed the serene ambiance of the resort and its surrounding. We feel it is the perfect location to experience Bali and immerse into the local culture and enjoy nature at its best. With almost zero light and noise pollution, a visit to our resort is ideal if you are looking to escape the hustle and bustle from your otherwise busy city and working life. With many curated activities, the guest have plenty option to explore and discover this amazing part of Bali. We sincerely hope to have another opportunity welcoming you back for another amazing Anantara Ubud experience. Best regardsChristian GerartGeneral Manager