Kemawan Villas - Mountain and Ricefields View

This villa was a complete disappointment. We booked it hoping for a quiet and peaceful stay outside of Ubud, but it was the opposite. The place was dirty, sheets and towels were never changed unless you asked, and half the time the pool looked like a green swamp. Breakfast was awful, the dishes were dirty, and the whole place smelled unpleasant. Despite the location being away from the center, it was extremely noisy. There were parties with loud shouting, constant traffic of people, geese and ducks being paraded right in front of the windows, and insects screeching all night. When we complained, reception only said “sorry, there’s a party tonight.” The staff are generally polite, but the owner is completely unprofessional. To make things worse, communication is terrible. If you try to call or write before your stay, no one answers until the very last moment, and then they tell you they cannot help. I saw in reviews that the owner even refused to refund a booking canceled due to a flight cancellation from bad weather — so always book with free cancellation here, otherwise you will regret it. Overall: dirty, noisy, smelly, badly managed. Absolutely not worth the money and not a place I would ever recommend.

人生初のVillaでの宿泊を体験しました。2泊でしたが、普通に大満足です。部屋も非常に綺麗！特にスタッフの対応がとても丁寧で親切！スタッフのADEさんは親身に色々対応頂けるホスピタリティに溢れるスタッフです。また、Grab等のアレンジでなかなか場所がわかり辛い難点はありますが、スタッフが電話に変わって頂き丁寧に説明してくれますので、問題無し！近年ウブドも中心地は繁華街化している為、静かに過ごしたい方には打って付けのvillaだと思います。一点残念なのはプールでの落ち葉が大量に浮遊しており、結果的に入る事が出来なかった事です。網等があれば良かったのですが、、、それを差し引いても大満足です。

Это , наверное, лучшие виллы на Бали. Прекрасный отзывчивый персонал. Сервис лучше не бывает. Спасибо!