Avis : Quest San Hotel Denpasar Bali by Aston

Réponse de l'établissement: Thank you for your detailed feedback. We sincerely apologize for the issues you experienced with the bathroom leak, television, and furniture. Your comments are very valuable to us, and we will address these concerns with our maintenance team to ensure improvements are made. We’re glad to hear that you appreciated the quietness and security of our building. Your feedback helps us strive for better service, and we hope to have the opportunity to provide you with a more comfortable stay in the future. Thank you for sharing your experience.Best RegardsGeneral ManagerYono Sulistyo

Réponse de l'établissement: Thank you for your positive review. We’re glad to hear that you found our hotel to be a great value for money and an excellent option upon your arrival in Bali. We appreciate your feedback and look forward to welcoming you back in the future. Thank you for choosing us.Best RegardsGeneral ManagerYono Sulistyo

Réponse de l'établissement: Thank you for your positive feedback. We’re delighted to hear that you found the room clean and nice, and that our staff were friendly. We’re also glad that our location was convenient for your travels. We look forward to welcoming you back in the future. Thank you for choosing to stay with us.Best RegardsGeneral ManagerYono Sulistyo

Réponse de l'établissement: Merci beaucoup pour votre avis positif. Nous sommes très heureux d'apprendre que vous avez été satisfait de nos services et installations hôtelières et que vous avez trouvé notre emplacement à proximité du lieu de l'événement. Nous espérons vous accueillir à nouveau lors d'une prochaine visite. Merci de nous avoir choisi Cordialement Directeur général Yono Sulistyo.

Réponse de l'établissement: Thank you for your detailed review and kind words. We’re delighted to hear that you found our location convenient, with easy access to the airport and Kuta Beach. It’s great to know that you enjoyed the quality and cleanliness of our rooms, as well as the friendliness and helpfulness of our staff. We’re thrilled that you had a pleasant stay at Quest San Hotel Denpasar Bali by Aston. We look forward to welcoming you back in the future. Thank you for choosing us.Best RegardsGeneral ManagerYono SulistyoGeneral ManagerYono Sulistyo

Réponse de l'établissement: Thank you for your kind words. We’re glad to hear that our team’s swift action and good service in returning your colleague’s laptop made a positive impression. Ensuring the comfort and satisfaction of our guests is our top priority. We appreciate your feedback and look forward to welcoming you back in the future. Thank you for choosing us.Best RegardsGeneral ManagerYono Sulistyo

Réponse de l'établissement: Thank you for your feedback. We’re glad to hear that you had a good stay. We apologize for the inconvenience of not having slippers in your room. Actually slippers not setup in the room and it will base on guest request..We appreciate your input and hope to provide you with a better experience on your next visit. Thank you for staying with us.Best RegardsGeneral ManagerYono SulistyoBest RegardsGeneral ManagerYono Sulistyo

Réponse de l'établissement: Cher M. ErejiangJe suis profondément désolé d'apprendre la malheureuse expérience que vous avez vécue pendant votre séjour. Vos commentaires sont très préoccupants et je m'excuse sincèrement pour l'inconfort et les désagréments que vous avez rencontrés. Nous prenons la propreté et l'entretien très au sérieux et il est clair que nous n'avons pas été à la hauteur de nos normes dans ce cas. Je suis désolé pour les problèmes avec le lavabo, la présence d'insectes et le désagrément général que cela vous a causé. Soyez assuré que nous mènerons une enquête approfondie et prendrons des mesures immédiates pour répondre à ces préoccupations afin d'éviter des situations similaires à l'avenir. Je comprends à quel point cette expérience a dû être pénible et je regrette profondément qu'elle ait affecté votre séjour de manière aussi négative. Si vous êtes ouvert à cela, j'apprécierais l'opportunité de discuter davantage de cette question et de faire amende honorable. N'hésitez pas à me contacter directement au Quest San Denpasar à votre convenance. Merci d'avoir attiré notre attention sur ce point. Vos commentaires sont essentiels pour nous aider à nous améliorer et j'espère que nous pourrons avoir la chance de vous offrir une bien meilleure expérience à l'avenir. Cordialement, Directeur général Yono Sulistyo

Réponse de l'établissement: Thank you for your review. We’re pleased to hear that you continue to enjoy your stays with us and appreciate the variety and value of our breakfast offerings. We look forward to welcoming you back for another great stay. Thank you for choosing us.Best RegardsGeneral ManagerYono Sulistyo

Réponse de l'établissement: Thank you for your wonderful review and for choosing to stay with us again. We’re thrilled to hear that you enjoyed your 4-day stay and appreciated the friendly service and good accommodation. We’ll be sure to pass along your thanks to Kadek Sudiasa and the entire team. We look forward to welcoming you back on your next visit to Bali. Thank you for your continued support.Best RegardsGeneral MangerYono Sulistyo

Réponse de l'établissement: Thank you for your thoughtful review. We’re delighted to hear that you found our staff to be friendly and respectful and enjoyed the dining options at our hotel. We appreciate your feedback regarding the location and understand that it may be a bit of a distance to some attractions, though we’re glad you found renting a scooter a convenient option. We also appreciate your note about the swimming pool and will consider this in our ongoing efforts to enhance our guest experience. Your recommendation means a lot to us, and we look forward to welcoming you back. Thank you for choosing us.Best RegardsGeneral ManagerYono Sulistyo

Réponse de l'établissement: Terima kasih banyak atas ulasan positif Anda. Kami sangat senang mendengar bahwa Anda menikmati lokasi kami, keramahan staff housekeeping, dan sarapan kami. Kami juga gembira bahwa Anda akan kembali ke Bali dan memilih untuk menginap bersama kami lagi di bulan Agustus. Terima kasih telah memilih kami, dan kami tidak sabar untuk menyambut Anda kembali.Salam HangatGeneral ManagerYono Sulistyo