Swarga Suites Bali Berawa, Marclan Collection

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Swarga Suites Bali Berawa, Marclan Collection

Banjar Berawa, Jl. Pemelisan Agung, Tibubeneng, Kuta Utara, Badung Regency, Bali, Province of Bali, 80361, IndonesiaVoir le détail de l'hôtel
Swarga Suites Bali Berawa, Marclan Collection
Swarga Suites Bali Berawa, Marclan CollectionSwarga Suites Bali Berawa, Marclan CollectionSwarga Suites Bali Berawa, Marclan Collection
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Avis des voyageurs

8.9/10
Très bien
88 évaluation
Avis vérifiés
Emplacement9.2
Commodités8.8
Service8.9
Propreté8.9
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Toutes les évaluations(88)
Évaluations positives(34)
Évaluations avec photos/ vidéo(14)
Séjour remarquable !(16)
Très bien situé(8)
Service remarquable(7)
Petit déjeuner délicieux(5)
Vue sur la mer(4)
Évaluations négatives(2)
Mei Nei
Suite avec Accès à la Piscine(swarga)
Séjour au juill. 2023
En famille
9 évaluation
6.5/10
Publiée le 26 août 2023
L'emplacement de l'hôtel est très bon, l'insonorisation de la chambre accès piscine est très mauvaise ! Le bruit me réveille tous les jours ! La salle de bain est plus grande que la salle de sport et les serveurs sont chaleureux et courtois envers tous les invités.
Texte originalTraduit par google
Réponse de l'établissement: Dear Mei MeiWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the convenient location of our hotel and appreciated the enthusiasm and politeness of our staff.We sincerely apologize for the inconvenience caused by the soundproofing in your Pool Access room and the noise you experienced. Your feedback regarding the room and gym size is noted, and we’ll use it to improve our facilities for a better guest experience.We hope to have the opportunity to welcome you back in the future and provide an even more comfortable stay.Warm RegardsSwarga Suites Bali Berawa
Invité
Suite - Vue sur Océan(swarga)
Séjour au juill. 2023
En couple
6 évaluation
10/10
Exceptionnel
Publiée le 7 août 2023
Le personnel est excellent, très élégant à l'intérieur, nous avions une chambre avec vue sur l'océan, avec un petit jardin, je pense que c'est la meilleure option. Quelques minutes seulement qu'il y a une rivière en face de la plage et qu'on ne sait pas se baigner, sinon c'est super !
Texte originalTraduit par google
Réponse de l'établissement: Dear our Beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your kind review! We’re delighted to hear that you enjoyed our stylish interiors and your ocean-view room with a small garden – it’s wonderful to know you found it to be the best option.We appreciate your feedback regarding the river near the beach and understand the inconvenience it may have caused. Despite this, we’re glad to hear that your overall experience was “super.”We hope to welcome you back for another memorable stay in the future!Warm RegardsSwarga Suites Bali Berawa Team
Invité
Suite - Vue sur Océan(swarga)
Séjour au mars 2023
En couple
5 évaluation
8.0/10
Très bien
Publiée le 16 avr. 2023
Assurez-vous de confirmer la chambre lors de votre départ, sinon vous serez attribué au hasard. Le point fort est l'accès direct à la piscine.
Texte originalTraduit par google
Réponse de l'établissement: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your feedback. We’re glad to hear you enjoyed the convenience of direct access to the swimming pool, which is certainly a highlight of our property.We appreciate your advice to confirm room arrangements before arrival and apologize if this caused any inconvenience during your stay. Your feedback is valuable, and we’ll work to ensure smoother room allocation for all our guests.We hope to welcome you back for an even better experience in the future at Swarga Suites Bali Berawa.Warm regards Swarga Suites Bali Berawa Team
Rosalie
Suite Royale Berawa en bord de mer
Séjour au juin 2022
En famille
5 évaluation
10/10
Exceptionnel
Publiée le 24 août 2022
Merveilleux séjour ! Bon petit déjeuner et employés sympathiques. Le service était bon, ils ont répondu à toutes les questions.
Texte originalTraduit par google
Réponse de l'établissement: Dear RosalieWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your lovely review! We’re so glad to hear that you had a wonderful stay and enjoyed our nice breakfast and friendly employees.It’s great to know that our team provided good service and support for all your questions. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay at Swarga Suites Bali Berawa!Warm Regards Swarga Suites Bali Berawa Team
wisam
Suite - Vue sur Océan(swarga)
Séjour au août 2022
Entre amis
8 évaluation
2.0/10
Publiée le 14 oct. 2022
La chambre n'était pas propre et utile
Texte originalTraduit par google
Réponse de l'établissement: Cher Wisam, Cordialement, du Serenity of Canggu Tropical Paradise. Merci pour votre commentaire. Nous vous prions de nous excuser si la propreté et la fonctionnalité de votre chambre n'ont pas été à la hauteur de vos attentes. Vos commentaires sont importants pour nous et nous allons les aborder avec nos équipes d'entretien afin d'apporter des améliorations. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience encore meilleure. Cordialement, l'équipe du Swarga Suites Bali Berawa.
Invité
Suite - Vue sur Océan(swarga)
Séjour au mai 2025
En couple
7 évaluation
10/10
Exceptionnel
Publiée le 17 juill. 2025
Very good location near beach clubs In addition, there were so many perks like discounts on spending at atlas and free entry, also even free entry to savaya all the way at uluwatu, we were so surprised (and so worth) The room was spacious and comfortable The staff were very friendly and helpful too
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Réponse de l'établissement: Dear Ms. TanWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind and enthusiastic review. We're delighted to hear that you enjoyed our prime location near the beach clubs and appreciated the added perks such as discounts and complimentary entries to Atlas and even Savaya in Uluwatu. We're glad they came as a pleasant surprise and added value to your stay.It's also wonderful to know that you found your room spacious and comfortable, and that our team made you feel welcome and well taken care of. Your satisfaction is our top priority, and your feedback truly means a lot to us.We look forward to welcoming you back for another memorable stay!Warm RegardsA.Zainal ArifinFront Office Manager
mhysa
Suite avec Accès à la Piscine(swarga)
Séjour au avr. 2025
En couple
3 évaluation
10/10
Exceptionnel
Publiée le 9 mai 2025
HIGHLY RECOMMENDED! I stayed at Swarga for 4 days and 3 nights, and it was a fantastic experience. The staff were very accommodating, and I really liked the amenities and relaxing ambience throughout the hotel. We booked a poolside room, which was literally just steps away from the pool—perfect for quick dips anytime. There was also a comfy chair outside our room, great for lounging and enjoying the view. The food was good, with a wide variety of options for vegetarians, vegans, and meat eaters. The hotel also offers easy access to the beach and Atlas Beach Club, which made our stay even better. Overall, I had a wonderful time and would definitely love to stay here again.
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Réponse de l'établissement: Dear MhysaWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you so much for your kind review! We’re thrilled to hear that you had a fantastic 4-day stay at Swarga Suites Bali Berawa. It's great to know you enjoyed the poolside room, the relaxing ambience, and the variety of food options available. We're also glad that our team made your experience more comfortable and that you appreciated the easy access to the beach and Atlas Beach Club. Your positive feedback means a lot to us, and we’d absolutely love to welcome you back again in the future!Warm RegardsA.Zainal ArifinFront Office Manager
Invité
Suite Berawa en bord de mer
Séjour au mars 2025
En couple
2 évaluation
10/10
Exceptionnel
Publiée le 23 mai 2025
Great location with direct private access to the beach. Beautiful views if you book an ocean facing room. All of the facilities and amenities are very modern and first class. Service is warm and highly professional. Restaurant is of a very high quality, the bar upstairs offers a great ocean view with your drinks. There are beach clubs nearby, but I found the room to be sound-proofed well, I didn't have a noise problem. Overall the hotel offers a very modern, professional 5 star experience.
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Réponse de l'établissement: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you enjoyed the direct beach access, ocean views, and our modern facilities. It's wonderful to know that our service, restaurant, and bar made a great impression, and we’re especially glad the soundproofing helped ensure a peaceful stay. Your kind words truly mean a lot to us, and we’re honored to have provided a 5-star experience. We hope to welcome you back again soon at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience!Warm RegardsA.Zainal ArifinFront Office Manager
haryanto
Suite duplex familiale
Séjour au mai 2025
En famille
2 évaluation
6.5/10
Publiée le 15 juin 2025
I'm not sure whether I'm just purely unlucky or what, but here is my story: Initially, when I checked in to the hotel everything was normal - the bellman was offering to get my bags, which I let them handle.. The check in process was also okay, and I was offered a welcome drink while waiting for the room access card. Then, the concierge, who handled the check in, brought me to the room. First trouble happened - the access card didn't work! She had to go back to get the "master access card" to unlock the door. So, I told her to get my access key rectified. We were waiting in the bedroom for quite a long time and they didn't send my luggages! Honestly, I never had such kind of experience before, so I was quite disappointed with the slow service. My wife had to call to the concierge to have it delivered to the room. Had I known it would take so long, I would have carried the bags myself. After unpacking some stuffs from the bags, we went out of the room. Third trouble happened - the door had some problem to be closed. I had to slam the door to get it closed. And you know what? The access key was still not working! My wife had to go to the concierge to collect new access key and told them to fix the door. They provided afternoon tea and snacks daily, and 2 bottles of free beers every night -- which is very nice of them. On my third day, the access key suddenly refused to work again! Their reason: the card has a life of 1week and it will expire afterwards. Does that mean the card that they passed me only has a remaining of 2 days to stay active, while I was actually staying for 3 nights!? That's just unbelievable! They should make sure those cards remain active for the proper duration of my stay! On the third night, my wife spotted a lizard (in the upper room) - and she had trouble sleeping that night because she has a phobia of lizard. Aside from the above-mentioned problems, the staffs in the hotel are quite helpful..
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Réponse de l'établissement: Dear Mr. HaryantoWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for taking the time to share your experience with us. First and foremost, we would like to sincerely apologize for the series of inconveniences you encountered during your stay. We truly regret that your visit did not meet the high standards we strive to deliver to every guest.It is disappointing to learn about the issues with your room access card, the delay in luggage delivery, and the difficulty with the door mechanism. These are certainly not the experiences we want any of our guests to face. Please rest assured that your feedback has been shared with the relevant departments, and we are taking immediate steps to ensure these matters are addressed and improved upon. Your comments about the keycard expiration in particular are very helpful, and we are reviewing our procedures to prevent this from happening again in the future.On a more positive note, we’re glad to know that you appreciated our daily afternoon tea, complimentary beverages, and the helpful attitude of our staff. Despite the challenges you faced, it means a lot to us that you still acknowledged their efforts.We hope you would consider giving us another chance in the future, so we can provide you with a much smoother and more enjoyable stay.Warm regards,A.Zainal ArifinFront Office Manager
Invité
Suite - Vue sur Océan(swarga)
Séjour au fév. 2025
En couple
5 évaluation
9.5/10
Extraordinaire
Publiée le 23 mars 2025
Great location. Room was spacious, clean and nice! Was pleasantly surprised with the free beer, high tea and entry to Atlas beach club. Breakfast has nice variety and tasted great! The only part that was a bit disappointing was the description of the room of being “sea view room” was a bit misleading. It should be stated as partial sea view. You need to step on to the balcony and peek out of the ledge to get the view. The first “sea view room” we got was on the same floor as the pool and it was completely blocked by beams and structure eventhough we were outside our room.
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Réponse de l'établissement: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your thoughtful review! We're so glad to hear that you enjoyed the spacious and clean room, as well as the great amenities like the free beer, high tea, and access to Atlas Beach Club. We're also happy that you liked the breakfast variety.We truly appreciate your feedback about the "sea view room." We apologize for the misunderstanding and will certainly look into updating the description to ensure it's clearer for future guests. Your feedback helps us improve, and we hope to welcome you back for another wonderful stay!Warm RegardsA.Zainal ArifinFront Office Manager
YAZANHELAL
Suite Berawa en bord de mer
Séjour au janv. 2025
En couple
4 évaluation
10/10
Exceptionnel
Publiée le 16 fév. 2025
Very good
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Réponse de l'établissement: Dear Mr. YazanWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your kind review! We’re glad to hear you had a very good experience. The entire team has been working intensively to ensure we always deliver an unparalleled listen to every customer's voice and act to provide a remarkable experience to our customers. We are very excited that we have a beautiful experience for you. Thanks for your trust. We are thankful for amazing customers like you. We hope to see you again as our repeat guest at Swarga Suites Bali Berawa. Warm RegardsA.Zainal ArifinFront Office Manager
Invité
Suite avec Accès à la Piscine(swarga)
Séjour au fév. 2025
En couple
2 évaluation
9.0/10
Excellent
Publiée le 4 mars 2025
Everything was lovely however they really need a bar fridge in the room. They have a ‘cool’ box that isn’t even close to cold. Love the hotel, the rooms and location. Thanks
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Réponse de l'établissement: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your review and for sharing your feedback! We’re thrilled to know you loved the hotel, rooms, and location. We appreciate your comments regarding the bar fridge and will consider this as we strive to enhance our guests' experience. We hope to have the pleasure of welcoming you back soon at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.Warm regards,Zainal ArifinFront Office Manager
Syl@
Suite avec Accès à la Piscine(swarga)
Séjour au nov. 2024
En famille
2 évaluation
9.0/10
Excellent
Publiée le 9 déc. 2024
Great stay at Swaga and good location.
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Réponse de l'établissement: Dear Syl@,Warmest Greetings from The Serenity of Canggu Tropical Paradise.It was wonderful having the opportunity to accommodate you on your recent stay at Swarga Suites Bali Berawa. We are thrilled to hear that the overall experience was wonderful. We were delighted that you loved our beautiful hotel and great location. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned. We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us. We hope to welcome you back with another Swarga story.Warm Regards,Ahmad Zainal ArifinFront Office Manager
Invité
Suite Berawa en bord de mer
Séjour au fév. 2025
En famille
11 évaluation
10/10
Exceptionnel
Publiée le 15 mars 2025
Best location in Berawa, especially the rooms with the Ocean view. Amazing sunset to admire from the beach. Great breakfast with buffet and a la carte, including a vegan menu. There's a slightly construction now, which can sometimes be noisy, but probably will finish soon.
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Réponse de l'établissement: Dear MichaelWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your wonderful review! We're so glad you enjoyed our prime location in Berawa and the beautiful ocean view rooms, along with the stunning sunsets. It's great to hear that you liked our breakfast options, including the vegan menu. We apologize for any noise caused by the ongoing construction, but rest assured, it will be completed soon. We appreciate your understanding and look forward to welcoming you back at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.Best regards,Zainal ArifinFront Office Manager
Invité
Suite - Vue sur Océan(swarga)
Séjour au avr. 2025
En couple
1 évaluation
9.0/10
Excellent
Publiée le 27 juill. 2025
Satisfied with the hotel facilities and location. Breakfast was not good.
Traduire
Réponse de l'établissement: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your feedback. We're glad to hear that you were satisfied with the hotel's facilities and location. We're sorry to hear that breakfast did not meet your expectations, and we appreciate your input as it helps us improve. We hope to welcome you again for a better experience.Warm RegardsA. Zainal ArifinFront Office Manager