Jl. Baung, Sayan, Kecamatan Ubud, Kabupaten, Gianyar, Bali, Province of Bali, 80571, Indonesia
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Chambres (21)
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10/10
Suobao1228
10/10
Invité
À ne pas manquer (10)
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Extérieur (11)
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Restauration (13)
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8.5/10
hiaohiao
8.5/10
Invité
Loisirs et amusements (35)
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10/10
Invité
8.5/10
Invité
Espaces publics (16)
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10/10
Viphia🎀
10/10
Suobao1228
Mises en ligne par les utilisateurs (68)
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9.7/10
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10/10
Vishwas
10/10
Viphia🎀
10/10
Suobao1228
10/10
Invité
10/10
Invité
À proximité de l'hôtel (31)
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10/10
Viphia🎀
10/10
Invité
Autres photos de l'hôtel (47)
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10/10
Invité
9.7/10
kornhill
Catégorie de photos
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1 nuit
Avis des voyageurs
9.6/10
Extraordinaire
43 évaluation
Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement9.6
Commodités9.5
Service9.8
Propreté9.5
kornhill
Villa côté colline
Séjour au août 2024
En famille
44 évaluation
9.7/10
Extraordinaire
Publiée le 11 oct. 2024
Lors du premier arrêt à mon arrivée à Bali, je pensais que les hôtels les plus chers des prochains arrêts seraient plus excitants, mais en fait, le premier arrêt était le summum, celui-ci. Le prochain arrêt n'est pas aussi bon que le précédent.
Passé ce délai, je sais que Nusa Dua et Seminyak ne sont pas très bonnes. Le matériel hôtelier n'est plus aussi bon que les nouveaux hôtels en Chine. Bien sûr, le service est toujours meilleur que celui de nombreux hôtels nationaux avec du matériel vide, mais ce sont tous de grands hôtels du marché de masse. Par rapport à Samaya, le service et. le confort est un peu moindre.
Le point fort de Samaya est la gentillesse du personnel de service. Ils connaissent presque tout le monde, il n'y a pas trop de clients et les détails du service ne manquent pas. Le personnel de service semble relativement simple. Comparé au personnel de service professionnel de Nusa Dua et de Seminyak, le personnel de service ici est plus amical et personnel. Ils parleront de leur famille et de leur vie, vous permettant de découvrir un peu la culture locale.
Par rapport à celles dans lesquelles j'ai séjourné plus tard, la chambre s'est avérée être la meilleure, je ne sais pas. Il y a de nouveaux fruits chaque jour et du chocolat au lit le soir. La Villa est bien plus confortable que les chambres du Ritz-Carlton ou d'Alila.
Les offres de petit-déjeuner et de dîner sont très bonnes. Les plats du dîner sont particulièrement de grande qualité. Le style buffet des grands hôtels, qui se concentre sur des petits-déjeuners copieux et copieux, est dépassé. Tout d'abord, c'est du gaspillage. Deuxièmement, l'environnement est généralement encombré et compliqué. Peu importe à quel point il est haut de gamme, comme le Ritz-Carlton, il est simplement destiné au marché de masse. devant un public massif. En termes de rapport coût-efficacité, il est évident que des boutiques comme Samaya sont bien supérieures.
Finalement, nous sommes arrivés à la conclusion qu’Ubud est la zone ayant la connotation culturelle la plus locale de Bali et possède une atmosphère culturelle relativement traditionnelle. L'hôtel est également assez unique. Le plus gros inconvénient est les embouteillages dans cette zone. Il faut une demi-heure pour marcher seulement deux ou trois kilomètres, et vous ne pouvez rien faire, car la route n'est qu'une ou deux routes de campagne et les voitures sont bloquées partout. temps. Deuxièmement, il n’y a pas de mer à l’intérieur des terres, donc on ne peut voir que des champs en terrasses. Mais comparés à des endroits comme Seminyak et Nusa Dua, qui sont tellement commercialisés et occidentalisés que l’aspect original est presque invisible, ils sont quand même bien plus originaux. A Seminyak, on ne sent pas la différence avec l'Occident. À Nusa Dua, on ne sent pas la différence avec Sanya. Pourquoi venir à Bali ?
Texte originalTraduit par google
Réponse de l'établissement: Dear kornhill,Warmest greetings from The Samaya Ubud. Thank you very much for choosing our lovely resort as your accommodation in Bali!Thank you for sharing such a thoughtful and detailed review of your experience with us at The Samaya Ubud. We are delighted to hear that you found our service, staff, and villa to be highlights of your stay. It is truly rewarding to know that the friendly, personal service provided by our team, as well as the comfort of the villa, made a lasting impression on you. We pride ourselves on creating a warm, welcoming atmosphere, and we are so pleased that you felt that sense of local culture during your time with us.We also appreciate your feedback on the breakfast and dinner offerings. We strive to provide a unique and high-quality dining experience, and it’s wonderful to hear that you enjoyed the meals, especially the dinner dishes. Your comparison to larger, mass-market hotels is valuable to us, as we aim to provide a more intimate and personalized experience.We completely understand your thoughts on the congestion in Ubud. While it’s a beautiful and culturally rich area, we do acknowledge that traffic can be challenging at times. We hope that the beauty and charm of Ubud, along with the comfort of our resort, made up for the occasional inconvenience.Thank you again for your feedback and for choosing to stay with us. We would love to welcome you back for another stay in the future!Best regards,The Samaya Ubud’s Team
Lindies
Villa, avec vue sur la montagne
Séjour au mars 2024
En couple
13 évaluation
10/10
Exceptionnel
Publiée le 14 avr. 2024
Le personnel est très souriant et enthousiaste, la chambre et le service sont excellents
Texte originalTraduit par google
Réponse de l'établissement: Dear Lindies,Thank you so much for your kind words! We're absolutely delighted to hear that you enjoyed your stay and that our team’s cheerful and enthusiastic attitude made a positive impact on your experience.Providing excellent service and comfortable, well-kept rooms is something we take great pride in, so it's wonderful to know that both met your expectations. Your feedback truly motivates us to keep delivering memorable experiences for all our guests.We hope to have the pleasure of welcoming you back again soon!Best regards,The Samaya Ubud's Team
Invité
Villa de deux chambres à coucher
Séjour au sept. 2023
En famille
7 évaluation
9.0/10
Excellent
Publiée le 10 oct. 2023
L'hôtel est situé dans les montagnes et les forêts d'Ubud. Vous pourrez vous promener jusqu'à la rivière Ayung au sein de l'hôtel, où vous pourrez facilement profiter du magnifique paysage au bord de la rivière et vous détendre dans le spa au bord de la rivière. La salle du petit-déjeuner offre une vue magnifique sur les rizières, la villa dispose d'un service de majordome et la piscine est très propre. L'hôtel propose également une promenade matinale gratuite, ce qui est génial. Un léger inconvénient est que les installations de la chambre sont un peu vétustes et que les conditions sanitaires de certaines installations peuvent encore être améliorées.
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Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to share your experience with us! We’re so pleased to hear that you enjoyed the beautiful surroundings of our hotel, from the serene Ayung River to the tranquil views of the rice fields. It’s great to know that you had the chance to unwind with our riverside spa and participate in our complimentary morning walk. We always strive to offer a peaceful and immersive experience for our guests.We’re also happy to hear that our butler service and the cleanliness of the pool added to your overall experience.Your feedback about the room facilities and sanitation has been noted. We deeply value your input, and we will certainly review these aspects to ensure that all areas are up to the high standards we aim for. Rest assured, we are committed to making continuous improvements to provide the best experience for our guests.We hope to have the pleasure of welcoming you back in the future for another relaxing stay, and we truly appreciate your constructive feedback.Best regards,The Samaya Ubud's Team
Invité
Villa côté colline
Séjour au juill. 2023
En famille
26 évaluation
10/10
Exceptionnel
Publiée le 20 août 2023
Nous avons reçu un surclassement gratuit dans la villa avec vue sur le volcan. Le Samaya n'accordait pas plus d'importance aux clients chinois 🇨🇳 qu'aux clients européens et américains. Ils nous ont apporté des soins personnels et ont fait leurs adieux lors du dîner au restaurant, du départ et du départ, et ont communiqué. plus que les invités européens et américains. C'est quelque chose que nous avons. Il y a une nette différence dans l'importance et le traitement des Chinois dans les autres complexes de luxe où j'ai séjourné.
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Réponse de l'établissement: Dear Valued Guest,Thank you for sharing your valuable feedback! We are glad to hear that you enjoyed our free upgrade to a Caldera View Villa and were satisfied with your overall experience at The Samaya.Regarding the communication and care with Chinese guests you mentioned, we are always committed to providing personalized and considerate service to every guest. We are deeply sorry if you feel that our service is different from that of guests from other countries in some way. We value feedback from every guest and your suggestions will help us to continuously improve and ensure we provide the same great experience to all our guests.Thank you again for choosing The Samaya. We look forward to providing you with a more perfect accommodation experience again in the future.Sincerely,The Samaya Ubud's Team
Invité
Cabine Villa(ayung)
Séjour au nov. 2022
En famille
18 évaluation
10/10
Exceptionnel
Publiée le 4 fév. 2023
Un resort hôtel très cosy, très adapté pour réunir les enfants, et chaque membre du personnel est très gentil. Nous avons passé une excellente semaine.
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Réponse de l'établissement: Dear Valued Guest,Thank you so much for your kind review! We’re delighted to hear that you and your family had a great week with us and found the resort to be cozy and well-suited for children.Creating a comfortable and welcoming environment for families is something we take great pride in, and it’s wonderful to know that you felt at home during your stay. Your kind words about our team are especially appreciated—each staff member is dedicated to making every guest feel cared for, and your recognition will certainly be shared with them.It was a pleasure to host you and your family, and we truly hope to welcome you back for another memorable getaway in the future!Best regards,The Samaya Ubud's Team
hiaohiao
Villa côté colline
Séjour au mai 2025
En couple
6 évaluation
8.5/10
Très bien
Publiée le 15 juin 2025
Property is a little aged but it's clean.
The living area of the villa could do with a little more lighting.
Service was good. Staff friendly. Free afternoon tea was nice. There's Shuttle to centre too. Can easily grab there too.
Highly recommed the spa. We enjoyed the couple massage v much... masseuse were v skillful...
Traduire
Réponse de l'établissement: Dear HiaoHiao,Warmest greetings from The Samaya Ubud!Thank you for taking the time to share your feedback following your recent stay with us at The Samaya Ubud.We’re glad to hear you found the villa clean and our service friendly and welcoming. It’s also lovely to know you enjoyed the complimentary afternoon tea, the convenience of our shuttle service, and especially your experience at our spa. We’re delighted that the couple’s massage left such a great impression—our therapists will be so pleased to hear your kind words!We also appreciate your constructive comments regarding the lighting in the villa’s living area. Your feedback is valuable, and we will certainly take it into consideration as we continue working to enhance our guest experience.Thank you once again for staying with us. We hope to have the pleasure of welcoming you back for another relaxing escape soon.Best regards,The Samaya Ubud's Team
Vishwas
Cabine Villa(ayung)
Séjour au nov. 2022
En couple
11 évaluation
10/10
Exceptionnel
Publiée le 23 déc. 2022
The best experience of Bali and it’s hospitality. From location, to the golf car ride, from the wonderful breakfast, lunch and dinner to the nature, it was experience that left us happy inside.
There is free shuttle to the Ubud centre at designated time.
Villas themselves are gorgeous, ours was Mountain view and absolutely loved the morning view of Batur volcano. Private Pool and the jacuzzi was fantastic to be active.
Food is deliciously served with the top Bali service with smile. Felt always at home with their fine hospitality. Breakfast options are fantastic, though didn’t have lunch, the dinner experience was top notch. High tea was also a good surprise.
They helped us with arranging good tour of Ubud and surroundings and the final day we enjoyed the complimentary photo shoot and loved it so much.
The attention given to your needs is the best we enjoyed. My wife being a vegetarian, they always remembered to provide the right recommendations (they have a separate vegetarian menu).
All in all our stay at “The Samaya, Ubud” was the best decision for 2022. Will always recommend it for stay in Ubud.
Traduire
Réponse de l'établissement: Dear Vishwas,Thank you so much for your heartfelt and detailed review. We’re absolutely delighted to hear that your stay at The Samaya Ubud was the highlight of your time in Bali—and even more so that it left you feeling happy and at home.It’s wonderful to know that you enjoyed the peaceful natural setting, the convenience of our complimentary golf cart and shuttle services, and of course, the breathtaking view of Mount Batur from your Mountain View Villa. Waking up to that view truly is a magical way to start the day, and we’re so glad it made a lasting impression.We’re also thrilled that you found so much joy in your private pool and jacuzzi, and that our culinary offerings—from breakfast to dinner, and even high tea—were such a highlight. It’s a great pleasure for us to serve meals with the warm, authentic hospitality that Bali is known for. Our chefs will be especially happy to hear your appreciation, particularly for how we supported your wife’s vegetarian preferences. We’re proud to offer a diverse menu that caters to all dietary needs with care and creativity.We're also glad you took advantage of the guided tours we arranged and enjoyed the complimentary photo shoot—those moments and memories are what make a stay truly special, and we’re honored to have helped you create them.Thank you again for your generous recommendation and for choosing us as your Bali home in 2022. It was a true pleasure hosting you, and we hope to welcome you back whenever your travels bring you to Ubud again.Best regards,The Samaya Ubud's Team
Réponse de l'établissement: Dear Valued Guest,Warmest greetings from The Samaya Ubud!Thank you very much for taking the time to share your feedback. We're delighted to hear that you enjoyed the à la carte breakfast, as well as the condition of your room and our swimming pool.We also appreciate your comments regarding our location and, most importantly, your note about the hygiene details. Please accept our sincere apologies for any inconvenience caused — your comfort and satisfaction are very important to us, and we will be addressing this with our housekeeping team to ensure improvements are made.We hope to have the opportunity to welcome you back and provide you with an even better experience.Best regards,The Samaya Ubud's Team
Réponse de l'établissement: Dear Valued Guest,Warmest greetings from The Samaya Ubud!Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and took advantage of the many activities we offer. It's always our goal to ensure that guests feel both entertained and relaxed throughout their stay, whether exploring the area or simply enjoying the resort.Your kind words about our team truly mean a lot. Our staff takes great pride in creating a warm and welcoming atmosphere, and it’s lovely to know that their smiles and personal touches made a positive impact on your experience.We're also delighted that you loved our breakfast selection! Our culinary team puts a lot of care into preparing a variety of delicious, fresh options to start the day right, and they'll be very happy to hear your praise.We would be absolutely delighted to welcome you back if the opportunity arises. Until then, we wish you safe travels and many more memorable experiences.Best regards,The Samaya Ubud's Team