While this resort had amazing views and great architecture, my wife and I had three problems that made us decide to cut our honeymoon stay short. First, there was an annoying hallway light outside of our room that could not be turned off, which reflected through the glass above the entry door into our room throughout the night. Second, the toilet area had not been cleaned properly prior to our stay, with some sort of dirty residue left on the floor and an empty tampon wrapper. The rest of the room was very clean, though. Third, and most important for us - being woken up at 4am by a very loud and proud rooster within close proximity. One main reason for us coming to a secluded area of Ubud was to get some solid sleep, since back home we don't get much with our toddler. It mentioned on their booking page that the rooms were 'soundproof', though this wasn't the case at all. We understand that this is part of the village life outside of the main city, but it was a non-negotiable for us. We gave the front desk agent the opportunity to rectify the issue with even a partial refund for our remaining days, which he flat out refused, which led us to leaving this transparent review.
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