The Ulin Villas and Spa - by Karaniya Experience

有些殘舊，主要喜歡有獨立屋和獨立泳池，早餐在別墅內池畔進食，很浪漫，位置在橫巷內，有些擔心治安問題。

We were keen to find somewhere that wasn’t a hotel but that we would be able to eat in if we wanted but needed a pool. The villas were perfect. Immaculately tidy and great mosquito control in the evenings. The pool was clean and a great proportion for us as a family. We were beautifully looked after, breakfast was provided to your villa every morning with a huge menu and then a large afternoon tea. The staff were very kind and would wait for us if late back from an afternoon trip. The kids adored the pool, you can hire floaties there. Perfect location as close to Eat street and lots of spas and shopping and although you are right in the middle of Seminyak it is incredibly quiet and peaceful.

Staff: Friendly, attentive and propmt. No request was too difficult. I rate the service a 10/10 when compared to accommodation similar to Ulin. Food: Only breakfast is served on site. I am inclined to believe the food and beverage team are striving for the best. So good for them. On a note for improvement: on occasion the hot food came around a touch colder then I anticipated- however, we also ate our food so that says something! Price: As a last minute booking, the price was close to $6000 for a 3 bedroom villa for 4 pax over 8 nights. The good news is, pricing varies alot for Ulin, especially if your booking in advance. I did request a discount but reception staff were unwilling to offer anything cheaper. I rate the price a 6/10 when compared to accommodation similar to Ulin (minus the variables) Property: The front entrance is very unwelcoming (reception). Although the driveway down past the villas is magical, particularly of a night time. The Property itself is going back about 15 years old. Furniture and fixtures were dated and I would hope are due for some upgrades in the future. The Villas appeared well cleaned (and daily cleaning is included) but my group and I noted various maintenance issues plaguing our villa (walls in rooms are water damaged, doors are hard to lock or unable to lock, a TV set screen was severely scratched in 1 room, the pool needs a drain and given a thorough clean, some small paint issues and the most notable maintenance issue identified was that the wooden decking poolside was a huge hazard (chipping to the wood planks, nails missing and planks poking slightly upwards-good idea to wear thongs or shoes around that space) Overall Experience: We enjoyed our stay with Ulin. We thought the Customer Service demonstrated by everyone we encountered is a worthy mentioned and would have us return at least another time. A review of the maintenance schedule to capture some of the issues described above could extend Ulin's current shelf life a couple of years. However, with so many avaliable options in Bali when it comes to Villas, without some improvements in the maintenance department being made soon or a refurbishment considered, it would be easy to look elsewhere in the years to come. With all this said an done, we have our eyes on a 2 bedroom villa for November and really look forward to once again experiencing the super friendly and attentive service that Ulin should be commended on. Thanks again