Best Western Sukhumvit 20

Évaluations de Best Western Sukhumvit 20

Best Western Sukhumvit 20

17 Sukhumvit 20 Alley, Khlong Toei, Bangkok, 10110, ThailandVoir les informations sur l'hôtel
Best Western Sukhumvit 20
Best Western Sukhumvit 20Best Western Sukhumvit 20Best Western Sukhumvit 20
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1 nuit

Commentaires des voyageurs

3.9/5
Bien
322 évaluation
Évaluations vérifiées
Emplacement4.1
Commodités3.5
Service3.9
Propreté3.9
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Toutes les évaluations(322)
Évaluations positives(293)
Évaluations avec photos/ vidéo(91)
Chambres de qualité(42)
Grandes chambres(13)
Très bon rapport qualité-prix(13)
Déplacements aisés(13)
Idéal pour les voyages d'affaires(10)
Idéal pour le shopping(9)
Situé au centre-ville(8)
Trop de moustiques(6)
Évaluations négatives(29)
Travelholicday
Séjour au avr. 2023
En couple
76 évaluation
4.7/5
Extraordinaire
Publiée le 25 mai 2023
Bon emplacement près de la gare d'Asok, accessible à pied ! La chambre a tout ce dont vous avez besoin et est assez spacieuse, le personnel est sympathique et serviable ! La seule chose qui nous dérange, c'est le lit trop dur. Nous n’avons jamais dormi dans un lit d’hôtel aussi dur que celui-ci, mais ça va car nous n’y sommes restés qu’une nuit.
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Réponse de l'établissement: Cher invité, Salutations du Best Western Sukhumvit 20 ! Merci beaucoup pour votre commentaire. J'espère que vous reviendrez chez nous lors de votre prochaine visite ici à Bangkok. Merci et bonne journée ! Cordialement, Kuntida G (Sai) Front Office Manager
Stephen
Chambre Supérieure (lits jumeaux)
Séjour au janv. 2023
En famille
245 évaluation
3.2/5
Publiée le 25 fév. 2023
Cet hôtel est tout simplement correct si vous pouvez l'obtenir à bas prix… dans un quartier calme soi, à 20 quelques restaurants à proximité mais j'y suis resté il y a des années et c'était beaucoup mieux…. Les lits ne sont pas de la meilleure qualité… la douche était à peu près correcte, les oreillers de la chambre de bonne taille étaient très agréables, la climatisation doit être laissée allumée tout le temps pour refroidir la pièce… …. Pas de piscine pas de restaurant pour le moment…. Enregistrement et départ faciles… J'y retournerais si le prix était vraiment bon marché, mais je ne reviendrais pas pour ce que je viens de payer pour l'hôtel…. Cherchez les meilleurs prix dans les hôtels, car vous pouvez trouver d'excellents endroits pour très peu d'argent… Les hôtels 4* plus offrent un rapport qualité-prix incroyable.
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MohamadS
Séjour au nov. 2022
Seul
74 évaluation
3.7/5
Publiée le 5 janv. 2023
Bon emplacement. Chambre sombre et n'a pas beaucoup d'installations dans l'hôtel.
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King 1974
Chambre lit king supérieur
Séjour au déc. 2024
Voyageur d'affaires
29 évaluation
2.7/5
Publiée le 19 janv. 2025
The hotel is a bit old, room is not very clean and today. There is a open bottle of water left in the hotel. The connecting door was not lock, I was shock the connecting door was not lock till I inspect the door.
Traduire
Réponse de l'établissement: Dear King1074,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Your comments regarding the cleanliness of the room, the open bottle of water, and the unlocked connecting door are concerning, and we will address these matters with our housekeeping and maintenance teams immediately to ensure they are properly handled.We understand how important security and cleanliness are to our guests, and we truly appreciate you bringing these concerns to our attention. We hope to have the opportunity to provide you with a better experience in the future.Best regards,Simon
Puget Sound Supercargo
Chambre lit king supérieur
Séjour au nov. 2024
En couple
2 évaluation
3.7/5
Publiée le 2 janv. 2025
Nice chain hotel, good location, will only give one key so it makes it hard to do solo activities. Does not have buffet style breakfast, they give you a voucher for restaurant next door with only 3 breakfast options, could purchase breakfast from the restaurant for 150 baht, not a deal to pre purchase.
Traduire
Réponse de l'établissement: Dear Matthew,Thank you for sharing your feedback! We're glad to hear you enjoyed the hotel's location. We apologize for any inconvenience regarding the single key policy and the breakfast options. To clarify, the breakfast cost is 160++ Baht, and we appreciate your input about the pricing and variety. We will consider your comments as we continue to improve our services. We hope to welcome you back for an even better experience in the future!Regards,Mr Simon
Invité
Chambre lit king supérieur
Séjour au déc. 2024
Seul
18 évaluation
5.0/5
Exceptionnel
Publiée le 4 mars 2025
Friendly staff ..clean room .. staff are really friendly too
Traduire
Réponse de l'établissement: Dear Guest,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff and clean rooms. It means a lot to us that you had a positive experience. We look forward to welcoming you back soon!Regards,Simon
leo22
Chambre lit king supérieur
Séjour au août 2024
Voyage entre amis
16 évaluation
2.5/5
Publiée le 1 oct. 2024
Very little facilities and small lobby. Staff overcharged for cleaninh service. Bedhseet cleaning charge 1k bhatt. When outside price is only 1/4 of it.
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Réponse de l'établissement: Subject: Thank You for Your FeedbackDear Leo22,Thank you for your comments. I apologize for the inconvenience regarding the facilities and the cleaning charges. Your feedback will help us review our pricing and service offerings. We strive to provide a better experience and hope to improve in these areas.Best regards,Mr Simon
Invité
Chambre lit king supérieur
Séjour au janv. 2025
En couple
4 évaluation
5.0/5
Exceptionnel
Publiée le 16 fév. 2025
Have stayed at this hotel on many occasions all ways great place to stay close to terminal 21,Emisphere etc
Traduire
Réponse de l'établissement: Dear Guest,Thank you for your continued trust in our hotel! We're thrilled to hear that you've enjoyed your stays with us each time and appreciate our convenient location near Terminal 21 and EmSphere. We always look forward to welcoming you back for another great experience.See you soon!Best regards,Mr Simon
RikainChina
Chambre Supérieure (lits jumeaux)
Séjour au déc. 2024
En famille
24 évaluation
3.7/5
Publiée le 14 janv. 2025
The hotel is in good location easy to go anywhere. Overall is good except the mattresses is hard even when it is added with topper.
Traduire
Réponse de l'établissement: Dear RikainChina,Thank you for your review. We’re pleased to hear that you enjoyed our convenient location and overall had a good experience at the hotel.We also appreciate your feedback regarding the mattress. We understand that comfort is important, and we will take your comments into consideration as we continue to improve our accommodations.Thank you again, and we hope to welcome you back in the future.Best regards,Mr Simon
Supakorn
Chambre lit king supérieur
Séjour au oct. 2024
En famille
2 évaluation
5.0/5
Exceptionnel
Publiée le 15 déc. 2024
Hotel in good location
Traduire
Réponse de l'établissement: Dear Khun Supakorn,Thank you for your review! We're glad to hear that you enjoyed our convenient location. We hope to welcome you back soon!Regards,Mr Simon
Lim
Chambre Supérieure (lits jumeaux)
Séjour au nov. 2024
Voyage entre amis
1 évaluation
1.7/5
Publiée le 16 déc. 2024
1. Room comes with dead cockroach under the sink. 2. Room was not cleaned despite putting on the make up room sign and reminded reception for housekeeping when we went out. Overall, can find better accommodation with this price. Location is not the best either.
Traduire
Réponse de l'établissement: Dear Lim,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. We are extremely sorry to hear about the cleanliness concerns you raised, especially regarding the cockroach and the housekeeping service. This is certainly not the standard we aim to provide, and we will address this with our housekeeping team to ensure it doesn't happen again.Regarding the location, we understand that it may not have been ideal for your needs, but we hope it didn't affect your overall experience too much.We truly value your comments as they help us improve our services. We hope to have the chance to welcome you again in the future and provide you with a better experience.Best regards,Mr Simon
Utilisateur anonyme
Chambre lit king supérieur
Séjour au janv. 2025
Seul
14 évaluation
3.7/5
Publiée le 23 fév. 2025
Decent hotel. Location not so convenient as it’s quite a walk to trains.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback. We appreciate your comments about our hotel. We're sorry to hear that the location wasn't as convenient for you. While we are a bit of a walk from the train station, many of our guests find the area peaceful and enjoyable. We hope you still had a pleasant stay, and we’d love to welcome you back in the future!"Regards,Simon
kohws
Chambre Supérieure (lits jumeaux)
Séjour au avr. 2024
Voyageur d'affaires
15 évaluation
4.7/5
Extraordinaire
Publiée le 18 mai 2024
Location is good. In a not so busy but not boring soi. And walkable to MRT and BTS. And next to a nice park and a good mall. Will be back.
Traduire
Réponse de l'établissement: Dear Kohws,Thank you for your kind feedback! We're thrilled to hear that you enjoyed our convenient location, with easy access to the MRT, BTS, a nearby park, and a great mall. We look forward to welcoming you back on your next visit!Best regards,Mr Simon
Invité
Chambre lit king supérieur
Séjour au oct. 2024
Seul
1 évaluation
1.2/5
Publiée le 15 janv. 2025
Service at this hotel was terrible. The friendlines of the staff was poor. The area this hotel is located in is virtually a building site. No pool available as advertised on website. AVOID using this hotel...far better one's available at better prices!!
Traduire
Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay. We take your comments about staff friendliness seriously and will work with our team to ensure a more welcoming environment.Regarding the pool, we would like to clarify that it is not mentioned as an available amenity on our website, and we encourage all guests to review the information provided before making their booking decisions.We regret that your experience did not meet your expectations, and we will use your feedback to improve our services. Thank you again for your input.Regards,Simon
J12
Chambre lit king supérieur
Séjour au juill. 2024
Voyage entre amis
41 évaluation
5.0/5
Exceptionnel
Publiée le 25 août 2024
For the price, its great
Traduire
Réponse de l'établissement: Dear Guest,Thank you for your feedback! We’re pleased to hear that you felt you received good value for the price. We look forward to having you stay with us again!Best regards,Mr Simon/Hotel Manager