Hôtels à Comte de Harris avec bar

« Enjoyed the short stay here, services received was excellent.  I loved that it was conveniently located near the airport and there was shuttle to  transport to and from hotel, which made it extra convenient and they were on time, once reservations were made.  We were pleasantly impressed. »

« Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically. »

« 這家酒店離布什機場10分鐘開車路程。從機場打了一個出租車，出租車司機是黑人，因為我身上沒有零錢了，衹有一百刀，司機説沒有錢找我。我找酒店破，酒店沒有幫我。我是第二天早上5:00的航班，我就想在機場附近住一晚洗個澡，第二天坐長途飛機，但是晚上睡覺前居然沒有水，我打電話諮詢前台前台説他們正在修水管，説大概要修一個小時修完了，就會發郵件給我，我就想睡一覺吧，明天早上起來再洗，但是早上起來的時候還是沒有水，我再次打電話諮詢前台前台説，整個機場附近的水源崩潰了，沒有水………..他的淋浴間是沒有水的，但是洗臉枱有少些熱水滴出，我就用毛巾沾熱水，身上擦了一下……….😣😣😣 »

« La fille a déclaré qu'elle s'amusait. Le seul problème était qu'il n'était pas ouvert en raison de la pandémie. »

« La chambre était très confortable et très confortable. Nous avons reçu une seconde chambre. La seconde chambre avait une lampe brûlée, avec un globe en plastique fondu, et un téléphone non fonctionnel. La chambre était plus propre, plus douce, et le téléphone et les lampes fonctionnaient bien. Le plus grand accueil de l'hôtel est le plus grand accueil de l'hôtel, le plus grand accueil de l'hôtel, le plus grand accueil de l'hôtel, le plus grand accueil de l'hôtel, le plus grand accueil de l'hôtel, le plus grand accueil de l'hôtel, le plus grand accueil de l'hôtel, le plus grand accueil de l'hôtel, le plus grand accueil de l'hôtel, le plus grand accueil de l'hôtel, le plus grand accueil »

« La chambre est grande, deux grandes lits sont un canapé, l'air conditionné est bien réfrigéré. La chambre a un petit réfrigérateur, les étages ont un frigourdiste, l'environnement est très calme. Le seul défaut est que la fenêtre ne peut pas être ouverte. Mais l'hôtel à Houston ne semble pas pouvoir ouvrir la fenêtre. »

« It is a good hotel and well located. I couldn’t help but notice how dirty the vent was and when I ended up with a flow when I turned on the air- conditioning. It was obvious what caused it. »

« Being in the Texas Medical Center, I was there for medical purposes. The staff was very friendly and accomodating. The room was clean. »

« Nous avons passé un super séjour d'une nuit ! Ils ont même ouvert le café pour que nous puissions prendre des bouteilles d'eau à minuit ! »