Hotel Izvoare Caciulata

We just visited the restaurant, not the hotel. Restaurant is very clean, service very friendly, english menu. We were absolutely surprised with the quality of the food served! The tortellini with truffle/parmesan were just amazing, worthy of tol restaurants!

We’ve visited here with our two small kids (now 6 and 9 years old) two times, in the winter of 2023 and the winter of 2022. The Caciulata resort in general is very quiet, great place for a getaway and relaxing holiday at the hot pools with family. This hotel specifically is probably the best in the town/resort. Privately owned, built up new more or less from scratch in the 2010s, heavily renovated with EU funds, it is quite modern and well designed inside and outside. It is a noted contrast (in a positive way) with the other huge, communist-style mega-hotels that exist in this resort town. There are 3 floors and the elevator is small, but you won’t feel the need to use it except the first and last day, for heavy baggage. The front desk/reception staff is professional, attentive and ready to help and explain all the details (such as the new green bracelet system introduced this year to which was a bit hard to understand at first). They are also prompt in organizing the optionals (such as massage - more on this later). Also we are Romanian so we didn’t need it, but I’ve seen them speak very good English with foreign guests. The rooms are a good size, quite big for a hotel which, on the overall, is on the small side compared to other hotels in the area, as mentioned before. We took an appartement and were very happy to see that the extendable couch can easily fit our 2 kids (and even 2 kids+1 adult). Also the bed in the “master bedroom” was big and comfortable. The very modern flat screen TVs available in both “main rooms” were much appreciated, especially for already installed Netflix, available for movies and kids shows. Also there is a good variety of “standard” TV channels, local and foreign, really nothing is missing, like a Bucharest (big city/capital) hotel. The furniture is all modern and new. A nice touch was also the tea-maker in the living room, we could always prepare fresh warm tea for the kids after a long walk outside in the January weather. Another nice touch is that, both the living room and bedroom have small balconies where you can step out and enjoy the quiet and fresh mountain air, and just enjoy the view of the mountains on the opposite side of the river. (through be aware this could be because we had a “premium suite” or something, not all apartments/suites have balconies). The bathroom is clean and fully equipped with all amenities, big bathtub for kids, modern/new hairdryer, good sanitary stuff. As usual, glass cups for the bathroom, bad idea for kids, but we’re used to it and removed them quickly. Since it is a bath-oriented resort there are a lot of towels readily available, you get a set of 3 towels with big and 2 size of small towels and the cleaning ladies can replace them every day or whenever you ask. Speaking about cleaning, the rooms start out clean, and cleaning ladies are every day prompt, serious and very kind. Another 2 small things to improve for the room: the closet (Dulap) for clothes is no