Louis E
11 avril 2025
Great location, mostly friendly staff. Early checkin would cost extra £15. Room shown initially was terrible, small family, very bare, ground floor onlooking onto wheelie bins for dirty laundry and carpark – with NO privacy, no net curtain or window frosting. Carpark £9.50/24 hours (paid twice to have extra day for sight seeing.) Asked to change room to Annexe building which was slightly more pleasant, room more spacious, but still extremely bare! Only a single small protruding rail to hand up jackets. Nothing else. Walls all marked, very shabby, floor peeling away in the bathroom. Windows filthy dirty! ground outside a bit of a waste tip! Leaves and bit of garbage. Positives, some pleasant staff, great central waterside location next to canal/river, very easy to get to central Bath. The fact we were staying in Bath, should've had the baseline of quality set to a decent standard, but very sadly this was NOT the case. Very disappointing! Paid £96/night +£9.50 car parking/day. Very noisy at night time, light protruding into room. Very cold insufficient heating. Not a good sleep at all :-(
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