Hôtels proches de Family Heritage House Museum, Bayshore Gardens

Well I have to say breakfast was good daily, clean for most part! I’m very picky n sanitize w bleach or Lysol! I never know who was there b4 us! I also change bedding! Or use own I mean n own towels! I do every hotel I go unless forget or no access! I just know not in best area and just my man would worry! Not their fault just area is getting worse! The guys are nice but I was mad that got kicked out over in law calling cops and they also saw her push me in parking lot n was gna call on her so she I guess had to make me look bad aftern oh well got kicked out but was not our fault! Then went to Quality Inn and loved it there!

L'emplacement est à l'intérieur de l'academie d'img, très adapté aux soins des étudiants, convenable d'utiliser la piscine, excellentes installations et l'intérieur de la chambre

Bonne et tranquille.

Le prix était raisonnable par rapport à d'autres hôtels à proximité. Nous restons habituellement à un hôtel un peu plus agréable, mais nous avons pris une chance sur ce dernier basé sur les nombreuses grandes évaluations. Pros Extremement bon contrôle du personnel Convenant à l'aéroport et à l'autoroute Nice piscine chauffée Cute tiki bar zone Salle de bains spacieuse a été propre et nouvellement peint Salle de bains spacieuse bien que le tube était ancien confort lit était ok Couch in room Petite cuisine pour plus de séjours L'élévateur disponible Parking gratuit Cons Room dispose d'anciens parfums de tapis musty Tub est ancien et porté Mobilier est porté et fatigué Rue bruyante et avions L'humidifier dans la chambre était plein et bruyant L'odeur musty m'interdit de rester ici encore. Ils ont commencé à mettre à jour, ils pourraient vouloir envisager de supprimer le tapis à l'avenir.

Nous avions réservé des activités à Bradenton 2 jours de suite, alors j'ai choisi de rester au HIE. Le personnel était super sympa et la chambre était très agréable. Après être sorti pour le dîner, nous sommes revenus et avons apprécié la piscine. Toutes les commodités étaient bien approvisionnées. Le petit déjeuner était très savoureux!

This horrific experience occurred this past weekend, January 26-28. We were advised prior to our arrival at the Hilton Garden Inn by family who had checked in earlier that the hotel had NO hot water. On arrival late Friday afternoon, we asked about problem and was told that heater had been fixed and that water was being warmed and would be hot later that day. This turned out to be a complete lie! When we called the front desk the next morning at 730 am after finding only a cold shower, we were told that the heater had not been fixed but that plumbers had been called. We checked back to the front desk mid-morning and were told the plumbers were still coming but hadn't yet arrived. We checked back again early afternoon and was told the heater would not be fixed until two days later. Apparently parts weren't available until then! I asked for our rooms to be comp'd but was only offered a free buffet breakfast and a $50 one night discount. I told the front desk manager Rick Ring that was not adequate given that I was told on check in that the problem had been fixed and that front desk staff lied to me. Ring responded that $50 was the maximum discount he was authorized to provide. I asked Ring to speak with the general manager Catlin Naser who was off site but access was denied stating he wasn’t available. Hard to believe that the general manager couldn’t be contacted if there was a fire or worse! I asked without hot water how did they clean dishes, etc. used for breakfast which was to me a sort of a disgusting, unhealthy thought. I mentioned that I led a group of ten families who had stayed at the hotel before and would now would not return but that didn't matter. I am a frequent traveler. What I have encountered problems like this in the past, my rooms are always fully comp'd and alternate hotel, which is also covered by the hotel without the hot water, is offered for the stay. Feels like the owners of this Hilton Garden Inn are dishonest or have gone cheap and don't understand importance of good customer service. Or if they do value good customer service than there is a failure in the management and training of their employees. In any event, we with our ten rooms will not stay there again. We will seek reversal of charges through our credit card company. I will report the food health and safety question to Florida Health next week, when their call center will be available. With this review, we hope all will beware of this Inn until their management changes. Bad place and bad people. PS After posting this review, we witnessed another irate guest who “wanted his money back” which was refused by the front desk. He apparently had not been told at check that was no hot water. The shouting match went on for about fifteen minutes ending with the front desk threatening to call the Sarasota Police. With choices, why spend your money here? Honesty and integrity matter.

L'hôtel est plus ancien, nous avons trouvé l'emplacement très bon, sur la marche de l'eau, une grande piscine et un tube chaud. Le personnel ne pouvait pas être plus agréable et hébergé. Nous avons utilisé l'appartement avec deux adultes et 3 enfants. Le lit du canapé n'est pas mauvais (le lit du canapé).

Chambre moderne et propre. Très bon petit déjeuner maïs l'horaire pourrait être prolongé jusqu'à 9h30 au lieu de 9H. Chambre un peu bruyante si la chambre donne côté boulevard.