Avis : Intercontinental Beijing Beichen

Réponse de l'établissement: 尊敬的客人，感謝您選擇入住北京北辰洲際酒店，很高興看到酒店員工積極主動的服務以及窗外絢麗的奧運景觀讓您記憶深刻，您的鼓勵讓我們倍感欣慰，希望我們貼心周到的服務為您和更多賓客帶來温馨舒適的體驗，酒店周邊的奧運場館如鳥巢、水立方，以及中國科技館，奧林匹克塔，中國考古博物館，中國工藝美術館-中國非物質文化遺產館，奧林匹克森林公園，國家動物博物館，都是您下次入住時值得和孩子一同打卡探索的好去處，期待與您再次相遇，再次開啟您的精彩洲際人生！總經理 唐伯森

Réponse de l'établissement: Dear guest, thank you for taking the time to share your wonderful feedback! We are thrilled to hear that your stay with us at InterContinental Beijing Beichen was fantastic. Your kind recommendation means a lot to us. It’s incredibly rewarding to know that we were able to provide you with a luxurious and comfortable experience, which is exactly what we strive for. Our team works tirelessly to ensure every guest feels pampered and at home, and your review validates our efforts. We’re already looking forward to your next visit! Until then, we wish you safe travels and all the best. Grant Thompson, General Manager

Réponse de l'établissement: 尊敬的客人，您好，感謝您將北京北辰洲際酒店作為您此次出行的選擇，並與我們分享美好入住體驗以及對酒店員工服務的認可，如您所述，酒店與國家會議中心內部相連通，您可以通過空中連廊直達，方便您前往參加各類會議會展活動，我們希望為每一位賓客創造下榻期間的美好時光，希望本次您的下榻會成為專屬於您的美好的洲際回憶，也歡迎您把此美好時刻與親友分享，感謝您的滿分好評，謝謝！唐伯森 總經理

Réponse de l'établissement: 尊敬的客人，歡迎您來到北京並留下滿分好評，很高興地看到您在北京北辰洲際酒店留下了一段非常美好的居停體驗，尤其是煥新升級後的客房讓您印象深刻，酒店地處奧亞奧核心區域，緊鄰國家會議中心，步行即可到達奧林匹克風景區，近距離感受奧運氣息，欣賞鳥巢，水立方，玲瓏塔美景，還可以登高奧林匹克塔俯瞰北京城，POLPAS北辰薈，新奧購物中心，DT51商場，附近的中國科技館，中國工藝美術館，國家速滑館，國家動物博物館，這些寶藏景點都等待您的探索，我們也將隨時伴您左右，為您服務，期待您的再次下榻。唐伯森 總經理

Réponse de l'établissement: Dear guest, thank you so much for taking the time to share with us your feedback. While we are committed to providing all our guests with the highest level of service, we are extremely sorry to read that we failed to meet your expectations during your recent stay with us. We look forward to the opportunity of welcoming you back again so that we could provide a better experience and show you our true level of service, thanks! Best regards Grant Thompson General Manager

Réponse de l'établissement: 尊敬的客人，感謝您選擇入住北京北辰洲際酒店並與我們分享此次美好且充滿美好記憶的旅程。非常欣慰看到您對位於酒店三層行政酒廊的喜愛以及對員工熱情服務的認可，很榮幸與您分享，酒店的行政俱樂部還榮獲了VOYAGE新旅行頒發的年度精選行政酒廊的殊榮，希望我們貼心周到的服務將‘”洲際人生，知行天下“的品牌魅力帶給更多的賓客。我們誠摯期待您的再次下榻，與我們分享更多洲際之旅的點滴和故事，謝謝！唐伯森 總經理

Réponse de l'établissement: Dear guest, thank you for sharing your wonderful experience at InterContinental Beijing Beichen. We are delighted to hear that our staff made you feel extremely welcome. Your kind words are a great encouragement to us, and we will continue to strive for excellence in providing top-notch service. We look forward to welcoming you back again in the future and making your next stay even more memorable. Warm regards, Grant Thompson, General Manager

Réponse de l'établissement: Dear guest, thank you for sharing your positive experience at the InterContinental Beijing Beichen. We're thrilled to hear that our room's comfort and ideal location meet your expectations. Located in the center of the Olympic Park, the hotel is interconnected with China National Convention Center and its premium location certainly contributes to a hassle-free stay, with easy access to various city highlights. We hope to welcome you back soon for another delightful stay. Best regards, Grant Thompson General Manager

Réponse de l'établissement: Dear guests, thank you for staying at InterContinental Beijing Beichen. Thank you for your positive evaluation and affirmation of the hotel, which is a great affirmation for our hotel and employees. We will make every effort to create a more comfortable environment for you and more of our guests in the future work. We look forward to seeing you again in the near future. Grant Thompson General Manager

Réponse de l'établissement: Dear guest, Thank you for taking the time to share with us your feedback. While we are committed to providing all our guests with the highest level of service, we are sorry to read that we failed to meet your expectations during your recent stay with us. We apologize for the inconvenience you faced, as that is not up to our normal standards, as you my know, we are constantly working to improve the dining experience, our Blue Birds Restaurant is underway and is coming soon with an interactive, fresh, unlimited concept. We have also set plans to make adequate preparations before the next peak time and bring guests a comfortable and intimate stay experience.We look forward to the opportunity of welcoming you back again so that we could provide a better experience and show you our true level of service, thanks! Best regards Grant Thompson General Manager

Réponse de l'établissement: Dear guest,Thank you for staying at InterContinental Beijing Beichen and preferring our services and location, your review on Ctrip is very much appreciated.We are extremely fortunate to be working with such a great crew of hospitality professionals. Their energy and passion are inspiring and we officially recognize the team regularly for their outstanding performance.Thank you again for the recognition and we look forward to seeing you again very soon.Best regards,Grant ThompsonGeneral Manager

Réponse de l'établissement: Dear guest, thank you for staying at the InterContinental Beijing Beichen and for your positive evaluation and affirmation of our hotel, which is a great affirmation for us and our employees. We highly recommend our Club InterContinental which is located on the 3rd floor with spectacular city views of the Olympic Water Cube and provides an elevated standard of hospitality, offers the ultimate in privacy and exclusivity from personalized check-in and check-out, club meeting room usage, business & concierge service, afternoon tea, and evening cocktails, all day coffee, tea, soft drinks and selection of juice, ice cream and much more. We look forward to the opportunity of welcoming you back in the near future. Best regards Grant Thompson General Manager

Réponse de l'établissement: Dear guest, thank you for choosing to stay at the InterContinental Beijing Beichen. We are absolutely delighted to learn that you have enjoyed your stay with us and it's glad to see our prime location delighted you throughout your stay. The whole team looking forward to welcoming you back for a longer stay very soon! Grant Thompson General Manager

Réponse de l'établissement: Dear guest, thank you for your feedback refer to your stay with us. While we are committed to provide all our guests with the highest level of service, we are extremely sorry to read that we failed to meet your expectations during your recent stay with us. This is not according to our standards and I have shared your feedback with my team to avoid re-occurrence. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience. Please feel free to contact us if there's any needed. Regards Grant Thompson General Manager