Hôtels proches de Collett Art Gallery, Belfast

Il s'agit d'un hôtel express sous la bannière de Holiday Inn. Les installations et les services sont très bons et c'est de la qualité des étoiles. De nombreux hôtels en Europe sont très vieux, mais cet hôtel est assez moderne.

Friendly staff, stylish and quirky decorations, spacious room, comfortable beds, and toiletries smell amazing, what’s not to like? Shame we only stayed for one night, will definitely come back if we visit Belfast again.

I booked through *********** for one night as I was attending a football match. I picked this location as I was near the stadium and I had tried other parts of the City previously. I should have stuck with my previous hotel. The room was extremely hot even though it wasn’t in full sun. I was put in room 10 which is at the top of the building in what looks like a converted loft in the roof space. It was 2.30pm when I checked in. I had not been sent the previously notified email with the door entry code and room entry code. It is all done this way as it is supposed to be a self service booking in process. That failed. On arrival at the door having received no entry instruction I called the number on a sign outside. I got no reply. A man then arrived with his child asking was I booking in and he took me through the process. He directed me to room 10 which is on the fourth floor. No lift. At 3.30pm I reported my concerns about the stifling heat in the room to the staff though their whattsapp number. No response for a while and then they said they would send up housekeeping which was the same man who booked me in. I explained the heat was unbearable and concerned for how it would be at night. I also said that when I opened the window the traffic noise was unbearable. He said they were full and there was nothing he could do. Only suggested putting on a plug in fan. I reported back through whattsapp to say that I wasn’t happy and what else could be done. I had a broken telephone call via whattsapp with Niamh who was a bit sarcastic and unhelpful and didn’t offer any solution and basically said they are a city enter hotel so what did I expect. It was rush hour and traffic would die down (which it didn’t). I asked to escalate the complaint. I had a call from Christine Warren who was also unsympathetic, said it was unprecedented weather for Belfast but failed to recognise my concern and that it was cooler outside than in the room. She said all of their other rooms (75) in the city were booked but I could check out if I wanted and find another hotel. Difficult in the timeframe as it was now 5pm and I was off to the match. She also commented “what do you expect for the money you paid” (£85). I asked if she would offer a reduction but this was refused. I felt I had no alternative. When I returned to the room at 10.15pm having left the window open and the fan on, it was no different. I didn’t sleep all night. Aesthetically this location looks good but the lower rated scores here do tell a story of less than luxury and consistent poor staff and management attitude when you raise a concern. The rooms are tiny and definitely not luxury. Towels were thin, dust in the bedside locker and walls paper thin which was also reported. Breakfast was adequate but only cereals,coffee toast and some basic looking cheese and ham with a few stale croissants. A chain I will be avoiding in the future.

非常安靜的地方，離市區開車有一些距離，這種有點像家庭旅館，住在3樓那天懶得搬箱子了，我們直接都放在車上了，拿了洗漱用品就上樓了，這點有點不方便，熱水冷水切換也是不方便啊

Nous avons séjourné pendant trois nuits. Les Roons étaient spacieux (exec) et propres. Les lits et les coussins étaient confortables. Grand emplacement - à pied au centre-ville, aux bars, aux restaurants, aux points de rencontre pour les tours. Nous avons dîné au restaurant attaché et le restaurant était magnifique. Le petit déjeuner était bon. Les choix et la bonne valeur. Le personnel était tout agréable. Leah en particulier était si aimable et utile de sortir une demande que nous avions. Nous resterions encore. Grand prix et très agréable personnel.

Nous avons une belle ambiance quand nous sommes entrés et nous avons des salles de sanitaires à main disponible à travers l'hôtel. accueillie par un personnel très aimable et courtois, merci Madelina et Rubella pour tout votre aide. La chambre était très belle et propre. Le service de la chambre était très bon, merci Rachel et Michelle. Le personnel de la maison était rapide et courtois.

L'hôtel était bon et propre. Un peu sur le côté coûteux pour les boissons. Le petit déjeuner était moyen et un coûteux pour la qualité. Le restaurant de l'hôtel (la scala) était un niveau tout à fait différent. La nourriture était étonnante. Surtout le bébé. Ma femme avait le poulet qui était fait pour la perfection. Si vous allez faire un voyage tranquille, cet hôtel peut être pour vous. Si vous allez dans le cadre d'un voyage à Belfast, il est très loin de la ville. Environ 20 livres dans chaque direction.