Avis : Ryotei Matsubaya

Nice place to stay

The hotel is situated 15 minutes taxi ride from the Beppu station. So we have nowhere to go that night. But it's good enough to have hotspring and drinks in the hotel. The staff is very polite and can explain what you can do in English. Then you were lead to the room and tips rejected. We booked the Kaiseki dinner and breakfast. The dinner time is either 6pm or 6:30pm and the breakfast time 8am or 8:30. The dinner is good but maybe my expectation is quite high, it didn't reach my expectation, especially for the sashimi. For the onsen, there are 4 private onsens and 2 public. One of the private onsens is closed. Therefore we can use 3. You can use the private onsen when it is not occupied. Just lock the door and turn the plate to the other side. But all the onsen are closed by 12 midnight. And there is a room with free flow beer and soda, but it closes at 10pm. Don't drink beer before taking hotspring. There is also an onsen in our room which can be used anytime. It's hot at night but not so hot in the next morning. Overall, the view is good. The staff is good. The food is good (just not so great) and the onsens are good. Beppu is a good place to stay a few days more

There is a free snacks & drinks bar for guest, thats is very thoughtful. The hotel is good for taking photos.

It was a very nice trip. The staff were very good with good service. And the food quantity was big, donno why some comment said they were not full. 😝 I have a very good memory there. Just one thing if there are more individual hot spring room will be perfect ^^ Definitely will go again

交通不是很便利，適合自駕，如果沒有車坐公交也可以到山腳下，15分鐘左右可以走到。環境幽靜，温泉一共有五個池子可以體驗，但由於春節的關係，黃金時段基本上都是客滿的，服務細緻周到。晚餐的和牛料理非常美味，私湯和公共浴池都很乾凈。雖然早餐口味偏日式，但整體入住體驗很棒，如果想來體驗一泊二食可以來體驗一下這家店。

員工態度十分好，非常熱情，主動搬行李 酒店設施很好 ，獨立溫泉非常高私隱度 而且每間溫泉都各有特色和不擁擠 推薦藥師之湯 有待改善的是房間缺乏遮光布，早上五點多就被曬醒了 另外一泊兩食方面，由於是日本傳統餐 未必適合外國人士食用，如是體驗過程是很好的

房間乾淨整潔，早、晚餐很好吃。湯池乾淨衞生，設施齊全。服務尤其值得稱讚。

房間挺大的，除了枕頭有點硬😂別府打車過去1350日元，下車就有人來接，非常熱情的店員，酒店有新樓月之想跟老樓丘之想，我住的這個是老樓，行李去的時候店員給搬上去的，退房時，最後一個樓梯也是店員搬下來的，客氣的讓人真是不好意思！晚餐每道菜都會來介紹，和牛非常好吃，早餐不是很對胃口😁！湯的話有四個私湯跟兩個公共浴池，男女分開的！如果不想住jr站附近，可以考慮來住這家！

清潔感があり対応もとても良かった

在山上環境不錯，到別府站出租也就1450日幣。服務很好，早餐晚餐食材好很美味，酒店温泉也不錯

酒店是日式的管理，服務非常好，工作人員都很熱情，安排得非常貼心。接送都很到位，讓人有賓至如歸的感覺。酒店的湯池有很多個，都很有特色，很舒適。早晚和晚餐用材做工精緻，非常可口。服務人員有會説中文的服務員，非常喜歡。即便不會説中文的日本服務人員也用手機翻譯介紹菜品，很感動。酒店還提供各式浴衣可以取用，體驗感非常棒。

位置處於半山坡，需要打車到達，酒店屬於小而精緻的，雖然沒有電梯，但是工作人員會幫忙拿行李，因為如此人不多，住起來感覺很清凈，泡湯設有四個私湯，不會很擁擠，連住兩晚第二天酒店的餐食會變化，性價比很高，推薦。

我哋兩個自架遊，地方算易搵，環境佢係醫生而起，私隱度十足。唯獨是要行樓梯，如果有老人家同行未必係最方便，但係我哋兩個大人就冇問題。職員會幫我哋攞行李上去房，及離開嘅時候佢哋會幫手攞行李，所以安排10分好。溫泉水亦較熱。雖然房間沒有浴室，但係佢有四個風裏，人客可以自己入去浸浴。

環境寧靜、景色宜人、面對別府灣海景令人心曠神怡、職員態度親切誠懇、食物非常豐盛、好味、酒店清潔整齊、浸完溫泉後、有lounge免費提供飲品有果汁、綠茶、清酒、咖啡源源不絕、非常不錯！性價比高!