Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement8.5
Commodités7.9
Service8.2
Propreté8.5
Guo Wen Chan
Chambre confort
Séjour au mars 2023
Voyage entre amis
1 évaluation
10/10
Exceptionnel
Publiée le 20 avr. 2023
Location was fantastic. Being just next to the river, allowed me to do a run in the morning.
Traduire
Réponse de l'établissement: Hello Guo Wen Chan, Thank you for your support and your honest and helpful words. We are pleased to welcome you at the Leonardo Berlin Mitte and to read that you were completely satisfied with our service and standards. Our team and I wish you all the best and look forward to your next stay. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
Mustafa
Chambre confort
Séjour au juin 2024
Seul
6 évaluation
10/10
Exceptionnel
Publiée le 29 juill. 2024
Otel temiz ve merkezi bir konumda idi.Oda servisi çok iyi.Resepsiyon çalışanları güleryüzle misafirleri karşılıyor.Güzel bir barı var
Traduire
Réponse de l'établissement: Dear guest, We are very pleased to hear that you appreciated both the cleanliness of our hotel and its central location. We are particularly pleased that you emphasized the friendliness of our reception staff. Our team always strives to put a smile on our guests' faces. We hope to welcome you again soon at the Hotel Leonardo Berlin Mitte.Best regards, Katrin Kraske, Guest Relations Manager Cluster East
Réponse de l'établissement: Dear Waixi, Your detailed overview of your experience at Leonardo Berlin Mitte is greatly appreciated. It is heartening to know that you enjoyed our delicious breakfast, especially the chocolate croissant, and found our terrace appealing with its beautiful city view.We are also pleased that you found our service to be thoughtful, with friendly front desk staff and timely room service. It's great to know that our convenient location and well-maintained facilities contributed to your satisfaction. We acknowledge your comment about the noise due to the central location. We hope this minor discomfort did not detract too much from the overall positive experience you had with us.Thank you once again for your review. We look forward to your next visit. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
Invité
Chambre confort
Séjour au mai 2023
Voyageur d'affaires
9 évaluation
8.5/10
Très bien
Publiée le 17 juin 2023
不是雙床,衹有一個小床,而且房屋對着火車站很吵
Traduire
Réponse de l'établissement: Dear guest, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Berlin Mitte. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards, Katrin Kraske, Guest Relations Manager Cluster East