I’ll describe exactly how the check-in process went, then you can form your own biased opinion. After long hours of traveling, we arrived at the hotel, and given an iPad to perform a self check-in. Five minutes later after completing my information (which hotels usually have by the time you arrive), I was asked if I booked via their website, and I replied that it was through Hotwire.com. The employee said, “You can’t check in through the iPad, please check in through your phone by scanning this QR code.” I am traveling internationally and did not turn on my service so I kindly asked for the wifi. Again I waited an additional five minutes for a wifi log-in since it is typically your room number and last name. I completed the very long self check-in process and was completing the part where you enter the credit card information. She came back and said exactly this: “You can just leave it.” It? I’m assuming this useless iPad that she handed me for no reason. Came back minutes later and said, “Oh you don’t have to enter that part. That’s what I meant by leave it.” Whatever. I have no problem doing self check-out when it’s at a grocery store or a vending machine. Perhaps it would have been more more efficient for the hotel to buy self check out robots that spit out a room key instead of paying employees that are only present to do what? Oh, poured me a champagne. I believe she was better at that. Enough with check-in, let’s make the best of the weekend! Design and vibe is fantastic, excellent location. Things I wish I knew before I booked this hotel: Housekeeping only cleans your room on the second day, so make your bed and don’t drop those towels on the floor. Oh they’ll give you new ones if you’d like, but similar to self check-in you have to fetch them yourself from the front desk, who would be the very ‘helpful’ employee I had mentioned earlier. Body wash? You better bring that bottle of hand soap from the sink before you hop in the shower or else you’d have to run out, get the floor all wet, then bring it in with you. It was clean. If you have a room close to the elevators, be prepared to hear those heavy doors slam. It’s Berlin, so it can slam at any hour. We opted out of the 16 euro per person breakfast because according to the reviews from 2020 it was 7.50 euro, a double price increase. I’ll bring my money elsewhere, because at this rate I’ll end up frying my own eggs. They do provide slippers and a bottle of sparkling mineral water.
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