Hôtels près de Severn Valley Railway, Bewdley

Nous avons eu un très bon séjour ici , nous avons séjourné dans la partie principale de l' hôtel qui a vue sur les terrains , la chambre était un peu fatiguée mais bien propre et très calme et très calme avec vues incroyables. Le personnel de l'hôtel était tout à fait incroyable de la réception, de la maison de garde au restaurant. La première nuit nous avons eu des bières qui étaient cuisines parfaites, la seconde nuit, le poulet de tarragon et mon mari avait à nouveau le curry beau. Le personnel du restaurant ne pouvait pas faire assez et tout très sourire nous avons fait bien à vous tous .

This a pleasant b and b close to the town centre. Very clean and tidy. The breakfast was very good. Very friendly hosts run it. The bedroom was comfortable enough, if a little on the small size. The room had a double bed and a single bed. There was a kettle and cups with a decent collection of tea bags etc available, plus bottled water. The room did not have a wardrobe but there was a hanging space with coat hangers. The tv was adequate for the room size. The only down side was the staircases leading up to this third floor room. The first staircase was ok, but the second was a bit tortuous. Not recommended for anyone with mobility issues. The en suite shower room, once again clean and tidy. It had a smallish step in shower. I would recommend this b and b but would find out what floor the room is one if you have mobility issues.

Booked Baldwin House for a stay over as we booked a family trip to West Midlands Safari Park with myself my wife, 4 year old and 6 month year old baby Having visited the park during the day and had dinner we headed to the hotel at approximately 10pm not knowing last check in was at 8pm as this wasn't made obvious - an easy oversight. I called the hotel when we got there as it looked closed and the phone was answered by the owner Dave with a very rude Yes!?. I ignored this, and asked why the hotel was closed and he began to rudely explain how the hotel in closes at 8pm and I am lucky he is even answering the phone! So I apologised profusely to which he said, Yes you should be! he then said you are lucky you have a baby with you and proceeded to disconnect the call! He then came down and opened the door and shouted at me saying ”Where's the rest of them!” at the point I felt I had been disrespected enough and was ready to turn back or find another hotel, but had to think of my 6 month old. We then grabbed our things and came to the front desk where matters got worse! He saw my 2 children and said the rooms only booked for 1 child! and I explained I can show him the booking, he said ”You can show me what you want, I don't care!”. After 5 mins he realised that I was correct and the booking was for 2 children on his system. He then said I didn't book with ********** and told me I booked with *******! I said the booking comes across as ******* but he called me a liar!

I chanced upon this place Sunday lunchtime when I was looking for a bite to eat but although the fare was OK if a bit pricey the staff were not very attentive. Ordered a coffee and bacon sandwich. When the coffee came, there was no milk (as you would normally expect to get in any other cafe or coffee shop). I had to go back to the serving hatch to request some. When the sandwich came, I wasn't asked whether I wanted sauce and again I had to specifically request this. Finally, the staff seem to have very little local knowledge- maybe they weren't local- and didn't know whether the road outside towards Bewdley river bridge was open for pedestrians (as it turned out it was). The staff were quite busy but I don't think this is a valid excuse for the not very good service.