Bilbao Apartamentos Atxuri

Solo estuvimos un Dia pero los apartamentos están bien

Very overpriced and disappointing. We were here for a conference and the price shot up by 9 times the usual daily rate during our 6 night stay and was not value for money. The apartment needs upgrading and is very dated and dingy with only very basic furnishings and supplies. We only had one tiny lamp for our 2 bedroom apartment. There wasn’t enough toilet paper or any basic little supplies like tea/coffee, which is not acceptable when charging €580 per night. The shower is dated and the shower doors do not function efficiently. The washing machine broke and leaked twice which fortunately we were resident at the time and able to contact maintenance otherwise the apartment would flood. The reception desk was non existent and rarely found in the office even though it’s supposed to be manned all day. We repeatedly asked for several days for another key because we only received one in the lock box at the front door when we arrived and we needed two keys for our family as we are on different work schedules and it took 4 days for another key to be given to us. We met many other guests who were at the same conference and they all complained about the over pricing and the low value for money and lack of basic amenities. Kitchen and bathroom need an overhaul, apartment requires completely repainted, and furnishings replaced. Convenient location a few minutes walk from the old town. Building and apartment was clean. Housekeeping and maintenance team very helpful, professional and pleasant.

Apartamento limpio, confortable, con todo lo necesario, bien situado, buena atención a distancia. Hicimos el check in y el check out online, lo que resultó muy cómodo. El dueño contestó a nuestras dudas y peticiones enseguida. Muy recomendable.