Avis : Novotel Birmingham Centre

Strange room, with separate WC like old English houses. TV couldn’t be heard … very annoying that the volume was limited to a very low level.

Got to our room to find a big red stain on the carpet centre of the room. Huge stain and dots of what looks like blood that had tried to be cleaned away but not very well. Then some lights were not working in the room and on the bedside table was a white powdery substance all over it and the floor below it obviously not been cleaned correctly from the last stay. All skirting boards thick with dirt and dust! Then went to take a shower for the plug not to work correctly, turned the knob for the plug to pop up for the whole mechanism to fall out in my hand in 3 pieces. Stayed here many times and this was the worst and probably the last!!!

Excellent service

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay in the Heart of Birmingham! From the moment we stepped into the Novotel Birmingham Centre, we were met with warmth and professionalism. The check-in process was smooth and efficient, and the staff couldn’t have been more welcoming. Our room was spacious, spotless, and modern, with all the comforts you’d expect — a super comfy bed, great shower, fast WiFi, and a smart layout that made it easy to relax or get a bit of work done. We also loved the eco-conscious touches throughout the hotel. The location is unbeatable — right in the city centre, just a short walk to the Bullring, Broad Street, and the Mailbox. It’s perfect whether you’re in Birmingham for shopping, food, nightlife or business. Breakfast was another highlight: fresh pastries, a full hot English option, fresh fruit, and great coffee — all beautifully presented in a bright and airy dining area. We also really appreciated the 24/7 gym and relaxed bar area, which made winding down after a day out so easy. Overall, Novotel Birmingham Centre exceeded our expectations. It’s a fantastic choice for couples, families, or business travellers looking for quality, location, and great service. We’ll definitely be back!

The hotel is located in prime place where there are many pubs around. Though our room is on 6th floor, It is quite noisy at night and we barely slept due to the traffic and honking horns at 3:30am, People fighting and yelling at the top of their voice. It is weird that this hotel has partition between the toilet with no wash basin and the bath tub, Felt very unhygienic. The air conditioning is not efficient, when complained to the reception, they are kind enough to send us a fan which made it easier to sleep. The staff is perfect and their service is excellent.

Lovely hotel in a good location close to bars and restaurants  Comfortable beds good facilities  Only let down is the shower over the bath it’s really small and the water didn’t drain whilst using it

We spent 3 nights in Novotel and overall happy with the stay here!

Good position for tourists

Wifi connection is not stable enough. Carpark space could be expanded will be perfect.

Friendly staff and really welcoming. Great room and great location

Overall good place, just tried to carve reception few times didn’t got a response.

I stayed here before and had a great stay but this time I noticed the bathroom was not cleaned properly. I cleaned the bath myself only to find the water wasn’t that hot. Everything else was great and my previous stay was perfect so not sure what happened this time

Highly recommended. Would stay here again.

Very clean and comfortable hotel, had a good night sleep here. Staff were very friendly and welcoming. The room was spacious and the all you can eat breakfast was excellent! Would recommend.