Arden Guest House B&B - NEC Birmingham - Birmingham Airport

Excellent staff was so helpful ( Amina) Everything clean, the room were impeccable clean, beautifully decorated and the bed was cozy ensuring the restful night. The location was perfect only 8 minutes drive to NEC Breakfast was basic but its nice

Good clean b&b, no temperature control in room, but otherwise really comfortable and clean. I didn't have breakfast as the reception wasn't sure about gluten free options, so I didn't eat there. Ordered in a deliveroo, great options for different takeaways.

Terrible place!! Overgrown with weeds in front … hardly any parking at all (perhaps enough for three cars. Room 5 where my colleague slept had the worst bathroom I’ve seen in years at a hotel or guest house. His toilet also wouldn’t flush. My room on the second morning had issues and shower wouldn’t work, so I was asked by the manager (if that was who he was) to shower in my colleagues room!! What a cheek, if I pay an extortionate amount of money which I did for this awful place, I’d expect to have a working shower or a refund!!! The curtains are flimsy to when the sun comes up the room is lit up which means you can’t sleep. Clearly due to religious reasons, this establishment don’t serve bacon or pork sausages in the morning. Not a train smash but would have been nice to know. Lastly, you actually eat your breakfast at a tiny table in the reception area. When we asked for our invoice, we couldn’t even get that because … “they ran out of printer ink” you couldn’t make it up!! I have stayed in about 150 hotels in 3 years and this is the 2nd worst I’ve ever stayed in. Awful place… whoever have rated this place 4 out of 5 clearly aren’t used to staying in nice places. This is a 2 star at most!! The sooner whoever owns this place realises the faults with this establishment and closes it, the better. To be honest, it’s not even in a convenient location. There is nothing I can say positive about the Arden house. I wouldn’t even stay here again if it was free and that’s the truth!! The funny thing is, they have a sign outside with the name Arden House in it with 5 stars under it. The owner sure has a good sense of humour though.

We found Arden House when looking for a base to go to the NEC for a show. It's in a lovely area, and close enough to the NEC/airport to get a taxi for under a tenner. The room we had (Macbeth) was clean and tidy and very comfortable. We had a good night's sleep in the very comfy bed. Raj is a gentleman and very attentive. He cooked us a lovely breakfast and was lovely to chat to.

Great service, lovely room, friendly host, and even made me a nighttime sausage sandwich after attending a gig at the nearby NEC! Thanks Raj! Great communication before we arrived and were keen to fit in with our arrival time. Very comfy bed too!!

Wow this takes some beating, it is literally a house in the middle of a housing estate. Everything is grubby, shower, cups, cutlery, bathroom, and you can't check in until 4 pm, to top it all you can't have an English breakfast despite advertising bed and breakfast. Understand religious restrictions but why run a b&b or indeed advertise breakfast, definitely one to steer well clear of, I've had better sleep in a tent