The Royal Boston Hotel by Compass Hospitality

Lovely place to stay

This hotel was okay. The check-in staff were friendly and the family suite was spacious. The entertainment looked like fun but we didn't sit and watch it due to us travelling with a toddler. I think this hotel is great if you are travelling with friends and wanting a fun night as the hotel seems to have a party vibe and you probably don't care about the same things as a family would. We went to bed early to put our toddler down but the music was playing until after 11pm. It was very loud even from the 3rd floor. It didn't bother us as we were super tired but I can imagine it being pretty bad if you are on the floors below! They provided a cot but it didn't have a mattress or if it did it was very thin so we used towels to soften the base. Something to bare in mind if travelling with an infant. The room was extremely hot. We opened the windows which helped a little but did make the noise louder. Luckily the room came with a fan which we used to take the edge off the warmth but our toddler was so hot she kept waking up through the night and crying when she normally sleeps through. Didn't make for a good nights sleep the noise/heat combo! Breakfast wasn't good. First they said we weren't on the list despite us paying when booking then they let us in anyway. Nobody told us how it worked or came to take any order. Eventually after a while of seeing others being served toast and more, even people who arrived after us - We went and spoke to the staff to ask how we get a cooked breakfast. He said somebody will come take our order. Nobody ever did so I went back and asked him for some toast. When the toast came he asked us if we wanted 2 cooked breakfasts. We said yes. There was no options, no mention of vegetarian breakfast, we just assumed we'll get what we get. When it arrived it was a sorry story but i'm not going to lie - We didn't exactly have high expectations. Overall we didn't sleep well nor did breakfast make up for it. The location isn't great as it's quite a walk in to the centre but we knew this already. I'm just not really sure what the positives are with this place so I wouldn't stay here again. The price was quite high for our stay so it didn't meet expectations unfortunately.

We stayed 1 night on sunday 25th May myself husband and our 13 month daughter they provided a travel cot when asked at check in! Lovely shower nice and hot room was very spacious! Tea and coffee in room! Tv too! The hotel staff were lovely via booking we was unaware there would be a 50 pound deposit required when we turned up! We got this back almost straight away when checking out! Also they do have live music on Sat and Sun nights we were on the 2nd floor and could hear the music but didn't affect or bother us but someone else it might!