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24 septembre 2024
The main thing i would like to understand is, what is the difference between a normal ac room and an ac delux room. In the images available, there are sofa, kettle & an intercom available. But the reality is just opposite. Sharing images for your reference. Also, they gave me a room on 2nd floor that too without an elevator and making the booking well in advance. There room service is not up to the mark, i didn't like it a bit. Ordered tea around 5 - 5:15 pm and after calling them thrice and going downstairs twice they sent the tea after an hour. Got a call from the manager, they have shifted me to another room which doesn't have an extra bed, instead i have been provided with an extra mattress. Hotel folks gave few expired milk powder sachets and tea sachets to make tea from expired items. If this is a ac delux room, then i must say i have been cheated. Worst experience, wouldn't recommend anyone to book this hotel. Already sent an email regarding the same to the corporate desk ***** with the images.
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