Avis : SHG Bogotá 100 Design Hotel

booked for 3 days. Unfortunately due to visa problem unable to travel to Bogota. I had cancel the booking on the travel date and requested if the hotel able to make any refund for the 2nd and 3rd day however was deny

Our experience was really disappointing, I paid in this platform the full price including taxes and the receptionist charged a double taxes saying was not hee Douro and hotel’s fault just law, here I’ll be adding the capture I took when I bought my service here and it said including taxes, she was so rude and also blaming me for don’t “understand”, read good , don’t understand I had to know they will be charging it , so unprofessional and gross with a client, I’ve been travelling for more than 10 years so try this platform and never had a bad experience till now, I recommend the hotel change their administrative staff they are not the people to treat with other humans. But I have to say the service staff I mean maids and the people in charge of breakfast were awesome, they would fix better in the reception they are so polite and clean, they k it how to respect other people. Gym is so basic but useful, breakfast so delicious, the fudge in the room was broken and no useful and nobody did nothing… last thing they referred my sisters iD, promised to deliver in the room and never did it so we had to go to claim it, this details from the receptionist, that rude woman and the unuseful manager too who said would be reviewing the reservation and who also said we have to claim to the website trip because was trip fault

La experiencia fue buena, cada uno de los empleados fueron amables y serviciales, el unico inconveniente que tuvimos fue con las almohadas de las camas, son muy altas y duras. Recomendaria disponer de almohadas pequeñas o suaves.

地段好，是富人區，離93號公園非常近，在哥倫比亞 街道的數字越大，説明越安全，環境也很好，最近兩年在修地鐵，門口不好打車，需要多走100米才方便打車

Nos gustó ,todo genial ,nada que cambiar

衞生差，床上的被子很大一團污漬，地板都是壞的，房間沒送任何水。體驗感很差

總體還可以，早飯不錯吃，距離93公園有點距離。

Muy bonito el hotel, limpio y el personal muy amable, ubicado en una zona bonita y tranquila

En general muy bien, lo necesario para un viaje ágil de negocios. Buena ubicación

Impecable como siempre. 20 pts

很棒！很適合商務、旅遊等！旁邊有家海鮮餐廳很棒！