Invité
6 juillet 2025
We stayed here twice—once in October 2024 and again months later after being offered a complimentary stay due to power outages and a dusty, unprepared room during our first visit. Unfortunately, the second experience was just as disappointing. Despite confirming the stay in advance, the staff had no record of it. We were interrogated at check-in, asked to provide proof and the name of the staff member who made the offer—even though the hotel’s communication is unsigned and staff wear no name tags. When we showed proof of our complimentary stay, the staff still did not check-us in right away and instead bickered back and forth about the person who could have granted us the stay. Eventually, we were given a room, but not before prolonged confusion and highly unprofessional behavior from staff. The issues didn’t stop there: we had to ask for basic things like wristbands for free beach access, and the WiFi password because staff forgot to give us at check-in. In the evening, a different staff member was at the front desk and when we inquired about something, she also began to interrogate us and ask for details about our complimentary stay which had already been provided hours earlier. We were never provided a welcome drink that came with our booking. The room itself was in poor condition. While there was working electricity this time, there was no functioning A/C, no hot water, the door bolt was broken, and there was an overpowering smell of camphor. In all my years of travel, this is easily the worst hotel experience. Bojo Beach Resort is disorganized, poorly maintained, and far from the "luxury" it claims to offer. It is an overpriced, frustrating experience I would not recommend to anyone. Do not stay here if you value your time or money.
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