Évaluations de Hapimag Burnside Park Apartments

Not as expected. But the reception is very kind-hearted.

房子漏水水漏到樓下去了，謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝謝

非常讚的環境和住宿，整個酒店就是個小型度假村，環境很好。房間乾淨整潔，公寓還有廚房設備和整套餐具。酒店離湖區很近，購物也很近，非常方便。湖區太美了！我們還會再來！推薦！

我們到達時間超過了6點，前台已下班，還好郵箱中收到了房間鑰匙密碼，順利入住。住宿很舒適，6個人剛好。我們還去附近超市買了食材，自助少了頓簡餐。太完美。

房間風景很美，步行10分鐘到吃飯的地方，帶長者小孩走路稍微多一些。

環境優美，自帶廚房。

乾淨舒適服務好

Within a short walk of shops, restaurants and pubs but in a quiet location. Comfortable apartments in a relaxed setting

This is one of the worst hotels you can find in Windermere. Trust me, do not book this one if you want to have a peaceful time in such a lovely town. 1. They advertise incorrect pictures of the room and assign you wrong room types. My booking picture showed balcony but they assigned me one without a balcony. The hotel manager said he was not aware that that hotel booking is being advertised wrongly. What kind of manager doesn't even know where and how his hotel rooms are being listed. 2. The bed is not king or super king as advertised. Worst - the room had a broken double bed due to which one of us had to sleep on the floor. 3. There was no one at reception when I reached and no instructions were left. I had to make an international call to check in. 4. No action is taken even after you make a complain. They all disappear after 4 pm and no service after that. 5. Toilet flush was not working ...had to live with dirty toilet for 1 day.

Helpful staff, who willingly and cheerfully made arrangements for repair of faulty door lock. Well maintained site.

Excellent accommodation in nice cottage, very conveniently located for walking to Lake Windermere and into Bowness village.

I have been to many Sites during past 32 years- this is the best overall with an excellent manager and staff

We have just returned from our 4th stay at burnside park. As always it did not disappoint. Spotlessly clean and everything you need for a perfect stay. We stayed in no. 50. Nice and modern and perfect location. I highly recommend these cottages for anyone wanting excellent accommodation in beautiful grounds with parking. We are already planning to return .

Stayed here several times before as a Hapimag member. Great location and very easy to catch open top buses from the boating area. Plenty of hot water and heating to keep the cottage toasty and warm. We also stayed in number 41 and found the bedroom small with little space around the bed but the beds and pillows very comfortable. Our other 2 guests dropped out of the visit and would have found it rather cramped on the sofa bed in the living area. Arrival was disappointing as there was a funny smell in the cottage ( I'm thinking it came from the vacuum cleaner when used). The bedroom floor was dusty, a couple of curtain hooks on the floor (curtains not hanging properly) and many crumbs under the bed. There is no doormat to wipe wet feet! This would really help to keep the laminate floors clean! Bread/croissants can be ordered to be collected from reception at a very resonable price. Sadly, one of our 'fresh' teacakes was stale and hard! We enjoyed our stay but wasn't quite the usual high standard of Hapimag.