Avis : The Belsfield Hotel

Excellent service by your staff Lovely view of the lake and good location Appreciate the good English breakfast too. Rooms were very small. No place to open up our travelling bags. Bathroom very small. And the lift being out of service was very inconvenient.

The room is very old and has a very bad unventilated smell. In the morning we heard extra loud noise coming upstairs sounds like construction in progress. We can even very distinctly hear the people stumping on the ceiling. The hotel did not refill the cleaning products and we had to ask for them ourselves when we come back at night. The receptionist has a bad attitude. The cleaning lady did not knock on the door and just used master key to barge in. None of which is a worth the price and 4-star hotel The view and location was decent.

My husband and I stayed here in one of the larger posh 4-poster bed rooms for 2 nights nights. It is an ideal location, being a very short walk from the village high street, across the road from the harbour with beautiful lake views, but tucked high enough away from any street noise. And because it's a proper hotel, the room we booked was large enough, and even had a bidet. There was adequate parking, a lovely full English breakfast buffet, and a fancy bar and restaurant onsite. The only downside was that the lift was broken, so we had to climb to the top floor many times a day, and construction was taking place on site, but that was quiet for us as our room was around the other side of the building. If you're there in the dead of summer, there was no AC. (Just a heads up in case you're from the states and used to it all hotel rooms) Not currently any pool or hot tub at the time of typing this. I would definitely consider staying here again and would recommend it to my friends. 👍🏼

Super gd location and next to the bay for cruise. Nice hotel and good service with car parking.

Excellent service from front office hotel staff, specially by Matt. Matt had made us feel warm and welcome. He went all the way to fulfil our needs. Would like to definitely come back again. Kudos to Matt for all the good work and support.

Very nice hotel and good views. I love place, and I like the breakfast

good view. Limited options for vegetarian food.

Excellent location just 2 minutes to the pier

英國温德米爾湖區10月3號-4號入住的The Belsfield Hotel的酒店。酒店房間有一個梳化床一個大床，一個0.8米摺疊床，辦理入住酒店未告知損壞賠償注意事項，也沒有針對消費者做入住前的檢查。退房時説我們把摺疊床的桿子弄歪了，具體見圖片紅色圈圈。先生陪同查看，工作人員打開網站説一般要求賠償128英鎊，要與主管協商是否可以便宜 主管要求160英鎊，？？？？我覺得我屬於被坑，加上趕火車和國外原因，我當時就反饋給攜程了，原因：1、酒店入住前未告知注意事項，尤其針對摺疊床，2、入住前並沒有讓我們檢查摺疊床是否是完好，無法證明是我們弄壞的。3、那個摺疊床其他地方都沒有問題，衹有桿子説歪了，不知道什麼樣力度和角度能做到這樣，布都比桿子結實，4、從打算退房到前台三分鐘內，酒店告知損壞，有理由懷疑酒店直奔摺疊床去的 否則三分鐘內如何快速檢查所有。及時與攜程酒店溝通，整個溝通客服和投訴主管都很積極，小紅書説攜程強勢，拽我不信。直到最後一個溝通主管（工號714710）我説從我描述來看可以斷定我是被坑的，避免其他同胞被騙，是否攜程可以投訴酒店，她説我們不做這種假設，額？什麼叫假設我都是實在發生的，攜程跟酒店合作關係，投訴不了，你可以去點評幫助其他人，攜程無權，我説攜程不審核酒店嗎？阿貓阿狗都可以嗎？她説審核，那審核什麼。我説要不你提供酒店高層郵箱我來投訴，她説我們沒有也不能提供。合著都讓消費者幫忙避雷對嗎？明知道我被坑，我説不應該賠償同時也影響我行程和心情。她説你衹是在攜程訂了一下酒店，攜程就給你共同賠付了。？？？？？所以攜程不是訂酒店的嗎？所以攜程是免費訂酒店的嗎？所以攜程不應該對這種酒店進行壁壘嗎？合著都是消費者幫助消費者？ 接下來我是給後面同胞參考建議：1、真不建議住這個酒店，一樓找到自己房間各種繞彎彎，環境就那樣2、如果實在要住，一定一定要問清楚賠付注意事項，並且讓員工陪同檢查拍照入住前的情況，避免被坑

英式風格別墅型酒店，地理位置和環境超好，從酒店前面的大草坪下去就是遊船碼頭和汽車總站到那裡都方便。這個大草坪和前面的小花園都專屬酒店的，坐在大草坪的椅子上喝喝咖啡感覺真好，下面就是温德米爾湖，酒店大堂有幾個休息室也是超有英式感覺，酒店前台服務員態度非常好，我們退房時幫忙叫出租車，到火車站是8英鎊。特別是餐廳的服務員服務非常到位，無論你點餐多少都熱情服務。這個酒店非常非常值得住，性價比高。下圖中有個很歷史感的電梯。

地址位置實在太棒了，在 博內斯碼頭就看到了酒店的招牌，酒店門前一片大大的草坪正對碼頭，到的那天陽光正好，在酒店草坪前看夕陽落下，真的是美爆了 晚飯也沒去外面，就在酒店餐廳吃的 view 那麼好，關鍵價格也不貴，尤其是吃到了此行最愛吃的一道菜，龍蝦色拉，其實有點像我們愛吃的小龍蝦拌麪，12 磅，超值 還有酒店服務也很好，有讓來指路，還有服務生介紹怎麼用古老電梯，真的細節滿分

位置應該是湖區最好的酒店之一，畢竟酒店花園下面就是碼頭，走下去兩分鐘而已，地勢也比較高，看風景非常美，早餐是自助的，比起hillthwaite要差一點，並且酒店還在裝修，窗户外面有搭起來建築工程的架子，有些影響視野的，不過房間大，裝修配色很舒服，整體挺喜歡的。

房間很不錯 後面花園下去就是湖 還有一大片草地 風景特別棒 早餐也很好吃 就是電梯有點老舊 不過也是一種新體驗 推薦給大家

酒店離湖邊很近，衞生還行，早餐是自助的，行李服務員很熱情，到門口來接就知道客人姓氏，前台工作人員態度也很好。