Holiday Inn Express Brisbane Central

Bel hôtel. L'emplacement est parfait 👌 Près du centre-ville, à 5 minutes à pied. Vous pouvez visiter la ville à pied. Il y a un magasin Woolworth non loin. La chambre est grande, la salle de bain est parfaite avec du savon, du shampoing et de la crème pour le corps. Le ménage était fait tous les jours et c'était très propre. Le personnel est sympathique. Le petit-déjeuner est bon et varié. Je recommande vivement !

The whole stay was pleasant, felt so relaxed like what I experienced in Melbourne Holiday Inn Express. The location is a bit of a minus though as it is not close to central station and it's uphill. Despite the location, the facilities, breakfast and the room is good and pleasant. Also, I would like to raise a compliment to Jack (I think that is his name) upon check out, he is friendly and nice, very efficient as well. He helped me in tagging my bags which I was not expected, as last time in Melbourne I would need to tag the bags myself. However, during check-in, the middle-easy guy with black glasses with not polite and welcoming at all, which I was frustrated and a huge disappointment during my stay. He did not wear a name tag so I did not know his name. He did check my ID and last name, however, he did not possess basic hospitality during the whole check-in process. Even though I know they need to hold one dollar in my credit card as a pre-authorization, but he never said a word on what he is doing with my card. Until he passed me the key without any words, I looked at him, he said, "Yeah, it's all done". I was not even guided through all the details, such as check-out time and internet settings, which is so basic as a reception. Until I asked him where to visit around as it was my first time visiting Brisbane. He showed me a map of the city and he introduced me the Botanic Garden first, which was appreciated, but he then tell me to go to a Casino, which was a bit shock to me. I think he might need to start introducing other tourists destinations instead of a Casino.

We stayed here to visit families in Brisbane. Lovely staff, clean environment, breakfast included. The hotel is just a short 10-min walk to the CBD, perfect for Boxing Day shopping.