Invité
21 octobre 2024
Entirely misadvertised and the woman who runs it is defensive of these small things, making it even worse. - advertised as having a private bathroom and it does not - breakfast listed as 7:30-9:30am in the booklet that is in the room but it is not, it is at exactly 8am only which we were never notified about - the noise is terrible - I was woken up to people talking downstairs that sounded like they were in our room, and that continued until we left - woman running it just got defensive when trying to address the bathroom and breakfast, just saying “but we’ve had a lot of people stay without any complaint” - for every person who says something, though, there are a hundred who don’t say anything. - we had to “prove” to her that the listing was wrong bc she just tried to say that she didn’t realize and blamed it on ***********, though it is not the fault of ***********, it is the fault of the business and it is illegal to do this kind of bait and switch - she offered a 10% refund while asking “are you going to write a bad review either way?” - well, I wasn’t planning on it, but the fact that she tried to bribe us to not write a review means I sure as heck am now - on top of all of this, the bathroom was out of toilet paper with no more rolls available I suggest avoiding this place unless you want to have no idea what you show up to regardless of what you booked, then want to deal with a defensive woman who won’t internalize or listen to the issues. Note: I deleted and reposted this, bc her response illegally posted some personally identifiable information. The response also showed the inability to internalize feedback, and misguided perspective on that feedback. Example: We SHOWED her the *********** website where it clearly stated private bathroom in multiple places. I’ve added the photo to show that it said private bathroom, and yet she’s insisting that it does not show this. This is how delusional she is.
Traduire