Grand Boutique Hotel

Not worthy the price，bad service～

幫同事代訂，安排在地下室，幾次交涉均以無房或者加錢換房搪塞。非常差！

We booked the Comfort Villa and could not recommend enough. Accessed via the courtyard this standalone apartment was cosy and homely. The hotel itself was striking and the staff were so friendly and accommodating!! We had a day trip on day, leaving early morning prior to breakfast, so they made us a pack-up and made sure we were looked after. We will definitely stay again and would recommend wholeheartedly!

I had booked it for 5 nights. After the first night they told me there was a problem in the system and I had to move to another of their hotels. They didn't even offer to pay for the uber for the transfer, I paid it myself, though it was their error. I was told the other hotel would have the same standard for the same money - total lie. I was given what I thought to be a "spare-room" of some kind, with not all amenities functional, funny smell and suspect noises at night. I hope not mice or bugs, but not sure what it was. The owner of the two hotels, as she proudly presented herself with the air this information should impress me greatly, basically gave me a lecture in hotel management and how difficult it is to work with foreign employees, and how other hotels are worse, and so on, and so on..

We stayed here for 4 nights and were given room number 12. This is located on the 1st floor at the front of the hotel, and has a balcony. The room was spacious, clean, decorated in the style to suit the age of the hotel, but with a modern bathroom. The staff were very friendly and helpful. Especially the lady who serves the breakfast, she is always running round getting everyone what they need, and will cook an amazing omlette to order. Nothing is too much trouble for her, she also arranges a packed lunch if you can not make breakfast due to an early day trip. There is a great choice of continental breakfast items, also fried and scrambled eggs. The one thing that was disappointing was the choice of teas. They only had fruit or mint. This wasn't a major problem for me as I brought my own tea bags from home. The hotel reception is beautifully decorated, as is the bar area, all fitting of the age of the hotel. The hotel smelt very clean, no smell of cigarette smoke at all (as mentioned in a previous review). The hotel is situated about a 15 minute walk from the bar/restaurant area lipscani. Overall I would recommend staying at this hotel!!

Had a fantastic stay here 3 nights from arriving to leaving. Gated hotel walking in to the lobby what a lovely decorated room greets you. The bed room was amazing with huge double doors to the room very quiet. The lady on reception ( Anne Marie) was very welcoming and friendly loved the way she greeted us. The room was huge and the bathroom was equally big. The furniture was perfect for the room and the building. The Breakfast was very nice and Is self serve which is how I like it. Doina the lady on the breakfast did say if there was anything not there we wanted she would get it for us. There was nothing the ladies would do for us even making a packed lunch one day we could not get there in time. Nothing was any trouble for them. Great asset for the hotel. Would recommend and we will be going back.

Gorgeous house, despite being 100 years old the building is well-maintained, bathrooms renovated tastefully and with high end materials. Great location near the city’s center, welcoming staff, wrought iron gate opened by doorbell and reception activated. Queen Maria used this building for her and her entourage, as I understand it. The biggest problem is the smoking inside the building despite their advertisement as “non-smoking”. Either they don’t enforce it or someone in their staff constantly smokes inside. The stench goes up into the rooms. I like it very cold for sleeping so I had the window open despite the colder weather in February. But it still doesn’t do it. The often noise of ambulances woke me up constantly. It is very bothersome to me, more so since I am here for a family medical emergency and will be in this room for 2 weeks. I paid close to $2,000. It’s unacceptable to have this happening. Their policy is that this money is non-refundable. The receptionist explained yesterday (Monday) that it’s “very hard” to enforce the non-smoking rule because some guests still smoke in the room. But today, Tuesday he changed his tune and tried to explain to me that I must be imagining it and it “could” be the incense they are burning in the main hall I am smelling. To his logic, I wonder, why burn incense used for covering cigarette smoke if nobody’s smoking?! I explained the smell of the incense is different and clearly it’s trying to cover the stench of cigarette smoke, which is very unpleasant and quite intense. Of course, he being there in the front hall immersed in the stench means he can’t smell it anymore, even though he doesn’t smoke himself (good to know it’s not him!). Not returning here!

I loved this hotel! Unfortunately we stayed only one night there. Fin-de-siecle, romantic, creaky wooden floors, huge room (No 4 on the ground floor), Well equipped large bathroom. We loved the barman! Breakfast was a bit disappointig although the lady in charge was very kind and charming. Difficult to understand why breakfast service and hotel are not united but separate entities. I will definitely stay there once again if I return to Bucharest. One of the most charming hotels I have ever visited and I visited a lot of them!