North Texas Jellystone Park

I wish I could fully explain here just how TERRIBLE this place is and how the staff, especially the “manager” Patty are terrible people who lack empathy. PLUMBING not working should be a top customer service concern, especially when someone is traveling with 4 small children and has spent over $300/night to be here. Had to harass guest services just to get clean towels for our family. Maintenance in and out for the duration of our stay leaving our cabin DIRTY and UNLOCKED. Asked to be refunded if we left and was told only if we were out in 30 minutes from that conversation. Oh and allllll those activities they advertise for your kids?? They will be “unavailable” the week you decide to go. NO ONE at this properties cares AT ALL. The whole experience is too much to document here but I will be posting a series on my YouTube channel and TikTok to warm people!!

I usually turn green (w/envy) of all the families that vacation together, Moms having Dads. Rarely do I feel that just me, the single Mom, is enough or is a “threat.” Trust me, someone else’s husband isn’t my soul mate. However, this weekend I never felt like that - Everyone was so inviting and friendly. Perhaps they were a little envious of where I am in life…. Vacationing with 4 “kids” 13-23 If you were at North Jelly stone and had some H3LL raising Aggies, blaring country on the golf cart - I apologize for nothing! Negative and tips - I wouldn’t select our 2 room cabin again - Site 207 could definitely use a tree triming. Low clearance even for this 5’1” lady. Candy bar bingo fills up quick get there early. Also - You have to pay for inner tube rentals and the water park.

This was a horrible idea, in the brochure it clearly states, No Refunds. This should have been a huge red flag! The adventure started by loosing our reservations when we arrived at the gate. Everything had a fee, we felt like we were dollared to death, everything was so expensive. Cabin was dirty, furniture was uncomfortable to use. Screen door on porch was falling apart. The bathroom floor was like walking on a sponge and it felt like you could fall thru at any second as you walked on it. Water park was ok, but had to pay to use a cooler in the water park. Staff were some what courteous, but offer little help. Managers were to busy to help all they people with issues. So none my issues went unresolved.

Excellent! We rented a cabin with a full shower/bathroom. Cabin had a screened in porch. Included sheets and towels, coffee maker, refrigerator/freezer, microwave and a cooktop. Very comfortable cabin. Had tv in room and bedroom. We didnt use but they have a pool and several things to do. Store is fully stocked.

I want to start by saying that this is run almost entirely by teenagers and they are ALL super sweet and helpful. Some of the best kids I've met. That being said, staying here was not a great experience and I wouldn't recommend it to others unless some things change, which is why I'm writing this review. We've stayed at Jellystone sites previously and had good, low-key camping fun. This one intrigued us though because we always pass it on the highway and it looks like it has an enormous water park attached, so we decided it would be our big vacation this summer. The site itself is huge and there are LOTS of options for accommodations. There are teepees, RVs, covered wagons, silos, cabins...we chose to stay in the pirate ship. Yes, a pirate ship. Seemed perfect for our big, blended family of 8. The website and the reservation system send a whole lot of text, but don't actually tell you a lot of things, so I'm going to break this down and make it as easy as possible to get information. LATE NIGHT CHECK IN The website says you can check in late as long as you notify them. So I called before making the reservation. We would be checking in around 10pm, which is after all of the activities close for the day, however, the park would not waive the resort fees for anyone in our party. They told us the system doesn't even allow them to do it, which I find hard to believe since you can always credit something back in the system AND they run specials all the time discounting or waiving the resort fees. But I didn't quibble; it was important enough to us that we just went with it, even though resort fees for 8 is an extra $176 per day. THE PIRATE SHIP ROOMS The pirate ship is cool, but you need to know that suites are very narrow. It's 3-stories tall and each room has a little patio with a few seats and a table outside of the front door. If you're on the 2nd or 3rd story, you'll have a view of the water park, but you will have to walk up & down all those steps. Our experience was on the 1st story, which was great for access, however, unlike the other floors, there were no windows in our bedrooms. When we walked into our room, it reeked of vomit....a lot. And we quickly learned why. I don't know about the other rooms, but the first floor rooms have zero ventilation. There are 3 windows in the front of the suite and none of them open. There are a couple of ceiling fans throughout and a standard bathroom fan. That's it. I don't know how long ago someone threw up in there, but that smell was there to stay. The room was also not clean. The beds were made and there were towels in the bathroom. But the floor was filthy and blackened the kids feet as soon as they started walking around. We made a "no bare feet" rule inside the suite. We found a price tag for some clothes under one of the beds and a previous guests underwear in the dryer. Yes, seriously. And while the park calls itself a "resort" there is nothing about the rooms

This is a 120 acre property with a large water park, two pools, outdoor basketball court, large fishing pond, paintball course, etc. They have "The Barn" a large indoor area about the size of 4 gymnasiums with a dining area at one end and figurines to buy and paint at the other end. Along one side are various craft tables. Yogi Bear & Santa left early, so we didn't see them. Took a wagon ride through their Xmas lights, but these were weak compared to others. Now the accommodations. All sorts. We rented an 8 person cabin (possible 10 with the couch), but no closets or dressers. Only 3 stools at a bar for 8 people. Outside picnic table didn't work in the cold or rain. The cabin had a stove, microwave, fridge & coffee maker, but no filters. No plates, bowls, cutlery or cups were supplied. Bring your own stuff including basketbals, volleyballs, or bags for corn hole. Really bare bones. Waterpark would be fun in the summer, but closed early October.